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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One of the sketchiest places I’ve stayed. Would recommend condemning the property
Business response:
Dear William, Thank you for staying at our hotel and for sharing your comments. It is disappointing to see such comments, as this is far from the experience that we want our guests to have. Your feedback is very important to us, and we are genuinely sorry you were unable to enjoy your stay. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
No tuvieron la habitación que reservamos
Business response:
Dear Karen, Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We do understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your travels bring you back to the area.Sincerely,Hotel Management
room was trashed and dirty; I checked out the next day
Business response:
Dear Tyre, Thank you for taking the time to provide your feedback. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sincerely,Hotel Manage... read more
Bathroom door broken in half, didnt close, hole in the wall. Stale smell, opened window to a ripped screen. Floor dirty, trash left from prior person on bathroom floor. If it wasn't so late when we arrived, we wouldn't have stayed
Last three day no one can clean the room which is unacceptable the coup boar is broken the lights on the wall is not working I never have a hotel like that sorry for Expedia to booked
Business response:
Dear Ali, We apologize for the issues you experienced during your stay. It's disappointing to hear that the room's cleanliness and maintenance did not meet your expectations. Your feedback is important, and we will address the concerns you’ve mentioned to improve our service. We hope you’ll give us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Suspect
Business response:
Dear Lewis, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Hotel Management
There was spilled kitty litter with feces at the rear entry/exit of the property for days from guests staying at the hotel. I witnessed staff walk right by, did not clean it up. This was present for the duration of my stay (4 days). All guests needed to smell, look at, walk through this coming in and out. Unacceptable. There was garbage, debris, and Cheez-Its underneath the armchair provided in the room. Aged, dirty, smelly. The bed was well used/soft. The 'breakfast' options were terrible. I will not stay here again.
Business response:
Dear David, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sin... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,410 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.