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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Darrell, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Jerry, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Maria, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for writing about your stay at Extended Stay America and sharing it with fellow travelers. It is always great to see our guests have enjoyed their stay with us, and comments like yours reassure us that we are on the right track. We look forward to welcoming you back the next time you're in City. Sincerely, Hotel Management
The room I was given at check in was very much lived in. There were dinner leftovers on the counter, the bed wasn’t made and recently used. I had to go back to the front desk to get a new room. No one apologized to me, and they said they weren’t sure if there was another available room. They found one, but that one was dirty also- caked on dust everywhere and mildew-y sheets. After being awake for 24 hours and needing a quick sleep before a flight five hours later, I had to make do. Very disgusting though.
Business response:
Matt, thank you for your review. Please accept our apologies for the cleanliness issues you encountered in both your room and for not able to resolve the problems to your satisfaction. We assure you that we have discussed your concerns with our housekeeping team,and we’re working with our them to reiterate the importance of our daily checklists to make sure this isn't repeated.We can absolutely do better, so we hope you will give us an opportunity in the future to provide the service and hospitality that you expect and deser... read more
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was a very good price and was a nice motel only a few minutes to the airport.
Business response:
Bill, thank you for taking the time to review your stay at Extended Stay America. We’re happy to know you found us to be at a fair price and that our proximity to the airport was convenient for you. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Lobby was small, crowded, and uncofortable.Staff was inpersonable and sooo slow. The hotel smelled and the fabreeze they sprayed in the room did not mast the odor
Business response:
Tom, please accept our sincerest apologies for the cleanliness issues you experienced during your visit. We do not take cleanliness issues lightly, as we firmly believe this is priority #1 in the hospitality industry. We are working with our housekeeping department to tighten procedures to make sure that we deliver a superb stay every time. Again, we apologize, and we hope you will stay with us again so we can have another chance to impress you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,418 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.