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Extended Stay America - Minneapolis - Airport - Eagan - South
- Hotels
- Eagan, MN
About this business
Location details
3384 Norwest Ct., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent hotel for a low price Enjoyed it ill be comming back to stay on my trips
Business response:
Thank you for taking the time to share your experience. It is good to know you valued your affordable rates and that you would stay with us again when on your travels. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Quiet and clean For the price, it's a great value. When they mentioned "breakfast" , well that's a stretch. Coffee, packaged granola bars and packaged muffins are not a breakfast, continental or otherwise.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you enjoyed our convenient location and your comfortable room accommodations; however, I am disappointed that our grab-and-go breakfast did not meet your expectations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Quiet place to stay, but the bed was uncomfortable, the room had no toiletries, not even toilet tissue. It has a kitchenette, but no pot, pans , cups. So basically, be prepared to bring your own. Oh and forgot to mention, your have to stay longer than 8 days for your room to get cleaned out. So no fresh towels or sheets.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our amenities and procedures were not explained. Your comments were reviewed by the staff, and we will provide additional training to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
Worst experience!!!! Worst experience ever!!!! They had bed bug and mold in the shower... and when I contact the customer service after I was bit all over my body they said the manager will contact me. After 8 day the manager call my cellphone and told me "that happens..." and "why Am I making this a big deal they move me to another room....and wash my clothes... " really.... I have to go to a doctor. And buy new clothes and get rid of my luggage. I moved out of this hotel the next morning. But one star is to many for this p... read more
Bad experience It is a really old place the maintenance is poor.
Bedbugs in the room no responsibility Tried to speak to the manager after the front desk confirmed the bedbugs but would not give face or cover the extra expenses I had to go through do to the bites. They said at check out that the credit card would be reimbursed for that night and that they would call me. They never called back. I traveled with my husband and my 6 year old son. This was terribly frightening.
Avoid Place is a dump. Burns in carpet, bed was broken, tub did not drain. This was the second room I was given, first was occupied when I walked in, on an old man, watching tv in his underwear. People living 5 people to a room, trash in halls. Nasty place.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that our hotel wasn’t up to standard. In response to your feedback, I am working with the team at the hotel to clean things up so that future guests don’t have the same experience. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
They need to buy a vacuum / Never Again The hotel was in need of a vacuuming. Everywhere! I was so disappointed with the cleanliness of the halls, elevator, lobby, microwave in my room, and the mirror in my bathroom.
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that the hotel was not cleaned up to our high standards. To ensure that a situation like yours doesn't happen again, my team is currently reviewing their overall procedures and focusing on cleaning the entire hotel. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Mediocre Airport Hotel Mediocre Airport hotel.
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - South
How is Extended Stay America - Minneapolis - Airport - Eagan - South rated?
Extended Stay America - Minneapolis - Airport - Eagan - South has a 3 star rating with 1,418 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - South open?
Extended Stay America - Minneapolis - Airport - Eagan - South is open now. It will close tomorrow at 12:00 a.m.