Extended Stay America - Minneapolis - Airport - Mendota Heights

Adam 

on Expedia

4 years ago

Dont Stay Here!! Very dissapointed. Checked in, went to our room and turned back around and informed them that we would not be staying. The elevator was filthy, the floor we were supposed to be staying on smelled like weed, there was dirt and hair and fuzz on our reserved room's floor. We were getting away for the weekend with our 11 month old and cant have him crawling around picking things off the floor our whole stay, not to mention smelling weed. The receptionist said that he would contact his manager and they would get ... read more

Sarah 

on Expedia

4 years ago

A bit disappointing Very loud after 11pm. A little dirty. No one at the front desk at night. 

Anonymous 

on Expedia

4 years ago

Terrible customer service, rude and not welcoming. Room was clean, but little things like floor molding strip peeling off and few amenities. Very basic hotel but we were only staying 1 night so Ok. Plenty of parking. You don't feel welcome here...benches out front labeled "do not sit here", clerk didn't acknowledge us standing there, and walked away mid checkin without explanation, insisted in ID from everyone in party, not just the person checking in, etc. But location is convenient to airport. I wouldn't stay again, there ... read more

Anonymous 

on Expedia

4 years ago

There was cockroaches and bed bugs and they would not refund my money it was the worst experience of my life 

Ricky 

on Expedia

4 years ago

Difficult to check in after 10:30pm. No one for checking out before 11am. Hallway smelled like feet and stairway smelled like weed. 

Anonymous 

on Expedia

4 years ago

Common areas need to be cleaned up I've stayed at other Woodspring Suites properties. Room was what I expected, but the general cleanliness in the lobby, hallways, elevator and stairwells was awful. My sister and niece moved to a different hotel because their room was also dirty. 

Bertha 

on Expedia

4 years ago

Alright stay They have Roaches. Not a bad hotel, the room was semi clean, not the cleanest and there were roaches