Extended Stay America - Minneapolis - Airport - Mendota Heights

RobertPitchford 

on Expedia

5 years ago

My first 4 nights I had no heat ! I realized it throughout the night my 1st night told the front desk, they said they would call maintenance . Maintenance never showed, I’m not sure if they even called ? When I finally got someone they couldn’t fix it so I had to gather all my belongings and carry them down stairs. The whole experience has me inclined to ask for a full refund. Then I had incompetent worker trying to kick me out early, when he was proven wrong he still wouldn’t accept his part in not considering what the gues... read more

Anonymous 

on Expedia

5 years ago

Place smelled like smoke. No utensils or coffee maker in the room. Heater was noisy. It was close to the airport though. 

Lea 

on Expedia

5 years ago

The 1 guy on the staff is very rude and REALLY needs customer service skills. I have stayed here several times and will NEVER stag here again! 

Anonymous 

on Expedia

6 years ago

worse hotel I don’t recommend at all 

Pamela 

on Expedia

6 years ago

the place is clean but, they run out of linens regularly. there are also a lot of animals so the hallways always smell like dogs. the laundry has machines that are out of order and it cost $2.25