Extended Stay America - Minneapolis - Airport - Mendota Heights

Fred 

on Expedia

6 years ago

No employees at the front desk. There is no staff at the front desk 24 hours a day. Room was clean and nice, but the walls are thin. You will hear your neighbors. 

Anonymous 

on Expedia

6 years ago

The front desk guy should be fired. He was too tired to see if there was a room available. I've been staying in hotels for nearly 50 years - that was a first. We cancelled the reservation,demanded a full refund, and walked out. 

Anonymous 

on Expedia

6 years ago

It was cheap. You get what you pay for. Trash cans overflowing. No stuff to make coffee early in the morning. My refrigerator shut off while I was at class one day. When I got back to my room everything in my fridge was warm and everything in my freezer was thawed. All the money I had spent on my food for my 10-day trip wasted. Corporate told me management had to handle it. Management told me corporate had to handle it. What else is there to say? 

PAUL 

on Expedia

6 years ago

Stay away from this place! First off no one was at the front desk 1/2 the time I went there. The T.V. worked about 25% of the time. The coffee was never available at the time it was supposed to be. I'm not sure why the room has a microwave and stove when there are no pots,bowls or cutlery in the room. They actually wanted to charge us for those items!!!! We will never stay there again. 

Anonymous 

on Expedia

6 years ago

Meh to good ish As we have heard the reviews before the hotel service was awful,. They do not have a gym workout area and no breakfast, there coffee in the morning is from a pot which is lousy. Naruto situation traveling across the United States write me at the hotel a 7 hours early and we couldn't check in. We ended up sleeping in the car and Then we couldn't check in until 3 p.m. after we got in it was fine, average hotel, Nice rooms, poor service, good location, won't be coming back 

Kia 

on Expedia

6 years ago

Quick stay. The room smelled awful. I had no idea there would be no one at the front desk past 9pm so we were not able to get extra pillows or the iron/ironing board when we got back to our room. The only saving grace was the guy at check in was nice. 

K 

on Expedia

6 years ago

New tvs...thats about all i can say. Front desk had police storm the room at noon, never seen THAT level of freak out anywhere...