Extended Stay America - Minneapolis - Airport - Mendota Heights

Richard 

on Expedia

4 years ago

Hotel understaffed. Dirty. TV didn’t work correctly. Smelled like smoke. 

Anonymous 

on Expedia

4 years ago

THE ROOM WAS DIRTY, LIGHTS MISSING,VERY NOISEY,NO COFFEE, OUR ROOM WAS NEXT TO MECHICAL ROOM, SOME MACHINE RAN AT 5 AM VERY LOUD GRINDING SOUND NO WATER PRESSURE IN SHOWER. WE WERE TOLD THEY ONLY CLEAN ONCE ERVERY TWO WEEKS 

Anonymous 

on Expedia

4 years ago

It was clean. But, there is no room service, most of amenities are not provided like iron,coffee maker, shampoo, etc... Not happy with my stay. 

Yolanda 

on Expedia

4 years ago

Terrible Room Room was not clean and did not look anything like the photos. Staff was not very helpful or enthusiastic about their job. I asked for a different riom and waa told i had to wait 2 days to speak to a manager first. I canceled my reservation and was charged fir cancelation. Will never deal with this property again. 

Stormy 

on Expedia

4 years ago

I chose this hotel because it had a kitchen and the bathroom had a tub. Something that is hard to find these days apparently. But needed for our family. We planned to stay a week so saving money by cooking was what we were looking to do. So we get there and there is nothing in the room as far as kitchen utensils, cooking items, toiletries..nothing. The website and listing description states that you can get these items from the front desk. So I go to ask if they have spoons because I needed to feed my baby and the guy rudely... read more

Anonymous 

on Expedia

4 years ago

Horrible Experience!