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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I hardly ever write reviews, but I don’t recommend this place unless you just have no other choice! I checked in later in the evening and wanted to check the room before anything! I was very uncomfortable and chose not to stay the room was dingy and I seen roaches alive and dead! This is within 2 minutes of entering the room.. staff was ok I was grateful that they processed a refund for me even though it was non refundable,
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Tenia. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Money Stealing Racist Hotel This Place is the most unprofessional, ghetto, company I have ever stayed at. After staying there a couple days, I paid for my room and 30 mins later the staff knocked on my door and asked to do a walk through of my room. Since I declined a random walk through I was asked to leave. I did nothing wrong to warrent a walk through and I have been in 100"s of hotel rooms and never have I been asked to allow a walk through. I feel they are racist and the only reason for this was because I had a guest ov... read more
Business response:
We are absolutely shocked to hear that this was your impression of our staff and services. We never want any of our guests to feel anything but valued and treasured and we are disturbed that you did not feel this way, Jan. Our staff works hard to deliver a high level of service and we are very thorough and intentional in hiring process. We employ the most capable and professional staff and have a zero tolerance for anything less than wonderful service. We can assure you that we will address your concerns with the staff to en... read more
Business response:
Thank you for your review. We apologize that your stay was not satisfactory, but appreciate you giving us a chance to host you.
Very very very dirty rooms, very old furniture with cats and dogs marks.
Business response:
Thank you for your review, Varvara. We apologize for the issues that you encountered with the overall cleanliness. We are so sorry for any inconvenience that this has caused and hope that your future travels are wonderful ones.
never again
Business response:
Thank you for taking the time to review your recent stay at our hotel, Johnny. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
dramma and not recommend to any friends. This is not a hotel, its similar a homeless place
Business response:
Thank you for your rating and review, Thao. This is certainly not the type of feedback that we want to see, but appreciate your honesty as we will use it to improve.
Heat didn't work in room. Room smells like pee. Blinds have yellow stuff all over.
Business response:
Dashawn, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 2.9 star rating with 1,208 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.