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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room was dirty. It looked like it had never been swept or mopped for a week.The tv wasn’t working. It wasn’t a good experience at all. Would never stay there again.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Nollyne. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Muy mal servicio de recepción y los cuartos no están limpios avían cucarachas falta de buen servicio
Business response:
Thank you for taking the time to review your stay with us, Bayron. We sincerely apologize for the issues that you experienced during your time with us. This is not the exceptional experience that we intended for you and will make sure that we work hard to address these concerns at the property in order to avoid them in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for your rating. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
Coc
Business response:
Thank you for taking the time to rate your stay, Jewel. We are so sorry for any issues that you experienced while with us. We hope to have another chance to show you a much better experience in the future.
Bed bugs everywhere and place smelled like smoking, dirty
Business response:
Hello Krystal. We hate to see that this was your experience. This is in no way the exceptional stay full of cleanliness and comfort that we intended for you. We will make sure that we communicate these issues with our pest control provider and housekeeping team for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Check in was extremely slow. Hotel is ok’d and run down. Would never stay here again:(
Business response:
We apologize that you did not enjoy your stay with us, Sheila. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
It was close to a mall. But cleanliness of the room could have been a lot better!
Business response:
Hello and good evening I am Jerry the property general manager. I do apologize for the cleanliness of your room, did you bring it up to our hotel staff so they could have resolved the issue? We strive to make sure each guest is happy and comfortable with the stay. Please reach out to me at the hotel if you would like to chat more, I would be interested in knowing the issues.
Nothing like about it
Business response:
Hello Dan, I am sorry your stay was not well. If you would like to call me at the hotel and ask for Jerry I am the GM and I would love to hear about your experience so I can address it. Thank you
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 2.9 star rating with 1,208 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.