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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do not stay here.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Not good for weekend stays I booked a 2 queen bed room and when i checked in and got to the room it was 1 bed and a pull out. The halls smell like old cigarettes. The owner was super nice though and offered a refund since it wasnt what i booked since there was no additional rooms for us.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you due to the issue with the room assignment, Jezreil. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Smelly Rooms Told we would get a refund by hotel manager, however when contacted hotels.com they said that the manager will not refund the booking.
Business response:
We are so sorry that you did not enjoy your time with us, Donald. We also understand your frustration over the charge on your account and hope that you were able to discuss it with the property for more clarification. Thank you for taking the time to review your stay and we wish you all the best in your future travels.
Business response:
Thank you for taking the time to rate your stay. We are saddened to see that we failed to exceed your expectations. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
For being new its quite fu**ed already People were loud mgmt didn't care. No room keeping have to pay for extra linens if your stay is under 14 days. Couldnt get toilet paper from front desk had to buy it.
Business response:
Thank you for your feedback, Austin. You are right that guests can choose which amenities to include and which not to, this does help us keep our rates affordable. We are so sorry that this was not the exceptional stay that we intended and hope that your future travels are wonderful ones.
Floor was dirty I had two kids with me and one found sex toy on ground
Unclean The room had not been cleaned and my granddaughter found some pretty unacceptable items left in the room from previous tenant. I was so disgusted and upset I didn't complain. Seeing my granddaughter is only 7 yes old
Business response:
Thank you for your feedback, Michael. We are terribly sorry to see that your stay was interrupted by issues with overall cleanliness. Our housekeeping team follows a rigorous cleaning protocol and we are so sorry that we fell short in this area. Please allow us to review these troubling claims with our team for proper action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for your review. We are so disappointed in the lower rating. We would love to have another opportunity to show you a much better experience the next time you are in the area.
Business response:
Thank you for your rating, Laura. We are so sorry that your stay was not the exceptional one that we intended for you. We do wish you all the best in your future travels.
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 2.9 star rating with 1,208 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.