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Extended Stay America - Minneapolis - Fridley
- Hotels
- Fridley, MN
About this business
Location details
230 57th Ave NE, Fridley, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You pay for what you get. Room was not as good as the review. You definitely pay for what you get. We got a non smoking room but it smelled so bad we had to put a candle. For a hotel that was newly built, I wouldn’t recommend nor come here again.
Business response:
Thank you for your comments. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and will use your feedback to help us improve. We appreciate that you let us know how we're coming across.
Smells like weed. Poor service waited at front desk for over 20mins to check in. Beds are not comfortable at all.
Business response:
Thank for you taking time to leave us this feedback. I'm so sorry to hear about your disappointing stay. This is not what we intended and we hope your future travels are excellent ones.
The room did not have a tv remote so tv did not work. I feel a partial refund in needed Terry
Business response:
Please contact us for details about your account status. Thank you.
No amenities low customer service I did not enjoy my stay and will not be returning
Business response:
I'm terribly sorry we disappointed you,.
I thought i was in quality inn but did not see anything quality. Smells cigarettes, poor hospitality, i stayed for 6 days and my linens were not changed even one day. I was confronted in the morning of checking out and was told we have to leave by 11:00am. I was once followed out by a worker and she told me that she charge me for forgetting to remove glass from the breakfast table yet i paid to stay there. Horrible place to be.
Business response:
I'm so sorry to hear that this was your impression of our hotel. Thank you for your feedback. We will certainly use it to help us improve. Best wishes in your future travels.
Awful. Worst hotel experience I’ve ever had. The whole staff smells of weed and is never around. The rooms are missing remotes and other little things.
Business response:
We are so sorry to hear that you had a disappointing stay. Best wishes in your future travels.
Don’t stay here Room was absolutely disgusting. Dirty floors and the sheets had clearly not been changed as there was hair everywhere. The towels had not been washed as they had brown spots and makeup marks.
Business response:
Oh no! We apologize for this unpleasantness. We are known for our super clean rooms including sanitizing comforters, linens, and shower curtains between each stay. We are so sorry for disappointing you.
Room smelled terrible. I had to go buy Frebreeze. Hallway smelled like dog. No coffee pot in the room and was only served from 7:00 a.m. until 11:00 a.m. in the lobby, if you brought your own cup. My room was across from the exit and the doors slammed all night. There was one tiny bar of soap for hand washing and bathing. Parked next to me in the parking lot was what looked like a homeless person sleeping in their vehicle. All in all a terrible experience.
Business response:
Thank you for sharing your experience. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was so disappointing to you.
This hotel stay was bad from start till we left the next day. The young man behind the counter was rude. They did not have the room I had reserved, we took a smaller room. Not a real big deal. the people above us were actually running in their room, I called the front desk and the noise got worse. You could hear every conversation out doors and in hall ways. the bed vibrated when the out side doors were opened and closed. The kids upstairs settled down at bed time, we slept ok. In the Am there were so many flies in our room ... read more
Business response:
I'm so sorry to hear that you had a disappointing stay and such negative experiences during your stay with us. Thank you for your feedback so we can address these issues and best wishes in your future travels.
Frequently asked questions about Extended Stay America - Minneapolis - Fridley
How is Extended Stay America - Minneapolis - Fridley rated?
Extended Stay America - Minneapolis - Fridley has a 2.9 star rating with 1,208 reviews.
When is Extended Stay America - Minneapolis - Fridley open?
Extended Stay America - Minneapolis - Fridley is open now. It will close tomorrow at 12:00 a.m.