Extended Stay America - Minneapolis - Woodbury

Anonymous 

on Expedia

3 years ago

I wouldn't Extend a stay at this property. The front desk clerk at check in was more interested in the show that was playing in his computer than taking the time to be kind and welcoming. Seemed run down dark and not real safe. Elevator smelled horrible on the way to my 3rd floor room. The hallway on the floor had vacuum and full trash bag not stored away, kinda smelled nasty. Room was clean for the most part, stove top was filthy old food on it. Lot of people coming and going all night. Stairways we're filthy and smelly. Ch... read more

Brett 

on Expedia

3 years ago

What we liked was the availability of shopping and restaurants that were in the area. And it was close to the interstate which made traveling easier. The complaints we had were more so for the room and the service. The refrigerator did not have a knob to control the temperature and when we advised the front desk about it, they gave us an option of them finding another knob from another room or changing rooms. Since we were already settled in, we didn’t want to change rooms so they found us another knob for the refrigerator. ... read more

remi 

on Expedia

3 years ago

Terrible service. Room provided was not prepared for new guest. Had to request for change of room twice. Found plenty hair on bed!. Property not staffed by experienced staff. Staff could not provide me receipt during check out because they did not know how to print. I was charged twice even though I already paid through orbitz. 

Judy 

on Expedia

3 years ago

Although the room was clean: 1. one window was opened and couldn't be shut 2. bathroom door made all sorts of noise 3. lighting near bed did not work 4. often not coffee in the morning and all food was plastic wrapped 5. Hall carpeting dirty 6 one chair is room for double occupancy. Asked for one and never got it. 

Anonymous 

on Expedia

4 years ago

Worst stay The room was not cleaned properly, there was no dishes in the room, and the refrigerator made a horrible noise. When we checked in the guy didn’t tell us that we had to ask for them he also said that if we needed anything to call the front desk but there was nothing in the room that said what the number was to call the front desk. 

Paul 

on Expedia

4 years ago

ervice is horrible Front desk was not a happy person upon check in. Could not find my room. Said name was misspelled from hotels . Com gave me a room. TV did not work called several times no answer. Went down stairs to check. Said they would write a work ticket up. Said that does not help me then I need a different room was told she had to go thru hell and high water to get me that room. Said that’s not my problem. Was told there is nothing she could do. And add the remark” do you feel me” which is sarcastic went back to the... read more