Extended Stay America - Minneapolis - Woodbury

Anonymous 

on Expedia

6 years ago

Did not like anything about the property. Dirty, outdated, desk staff unfriendly, no amenities. 

B 

on Expedia

6 years ago

Nice location. However the hotel needs some serious cleaning. Carpets are dirty, smell throughout the Hotel was gross, and needs to update their piping system. Friday morning there was no water till at least 12noon. Disappointing when you have a plans and can’t get to them till 1:30PM. Also, there were homeless people wandering around the halls. Might want to have some extra security in the hotel. 

Savannah 

on Expedia

6 years ago

Don’t stay here!! Literally the worst hotel I have ever stayed at. The room was dirty. I waited in line for 30 minutes to check in just to be given the wrong room. The bathtub ran water all night and there was no hot water. VERY DISAPPOINTED! I spoke to a manager when I was checking out and was told I would be getting a refund. Shocker a week later no one has contacted me and there has been no refund. 

amy 

on Expedia

6 years ago

I had a reservation. I call the day of telling them i was gonna be late. I walk in at 1am. They turn me away. I ended up going across the street in a suite for the same price. Thanks but never again. 

Anonymous 

on Expedia

6 years ago

Staff was rude, cleanliness was nonexistent and for just $30 more we could have stayed in a five star hotel! 

Russell 

on Expedia

6 years ago

We really didn't like anything about this property. Its one of those places where you know you made a mistake staying there as soon as you go through the lobby door. Very smelly. Very old and tired looking. We knew we'd be late for a check-in, so I called at 1PM to ensure our reservation was still good. The desk clerk said it would be fine. Finally checked in at 9PM, and the room we reserved was still not ready...nor would it ever be. The housekeeping staff didn't show up that day. They "upgraded" us to a king suite, but eve... read more

Jennifer 

on Expedia

6 years ago

Disgusted It was horrible, had to wait an hr to check in, then they couldnt find my reservation, the hotel doesn't have an ice machine, or provide glasses in the room you have to ask for them, the beds werent made and their was a dirty bandaid left in the bathroom 

CindyHoltketter 

on Expedia

6 years ago

I paid $140 a night (only stayed 1) and it is not worth half that. First I had to wait to check in, then they send me to a room that was still dirty. Finally get to my room, BTW, the only similarity to the picture on line is the lay out. The toilet seat was broken, no bedspread or blanket on the bed, they were folded and laid on the end. The kitchenette is completely empty, so useless unless you happen to bring dishes, etc. No coffee maker in the room and the hair dryer was broken. The room is supposed to be “smokeless”, but... read more

Anonymous 

on Expedia

6 years ago

Don't know how to review a hotel I couldn't stay at. My reservation was not there when i went to check in Friday night. Also my card was charged for a room I didn't get. Nora good way to run a hotel.