Extended Stay America - Minneapolis - Woodbury

Megan 

on Expedia

6 years ago

What a disappointment Has to sleep in my truck because my key was not working and staff was “busy” and it’s not her responsibility to service guests. 

Bonnie 

on Expedia

6 years ago

I was double billed and am having trouble getting reimbursed. 

Stephanie 

on Expedia

6 years ago

Save your money Nasty 

Tom 

on Expedia

6 years ago

Very dirty looking all over. Had to call 0 on a phone to get the only employee to come to front desk to check us in. Everything in the room was old - Veneer on furniture holding the TV coming off, chairs so old just looked dirty to sit in, flooring coming up under the cabinet in front of sink, etc. According to sign on back of our room door, this was a $199 a night room. With points we had, we prepaid for this room for very inexpensive. Now we know why!! We actually found a different hotel to stay at and ditched this place. ... read more

Chad 

on Expedia

7 years ago

Would not recommend this hotel It’s a very run down hotel with not very personable service. The hotel was clean, including our room but that is about the only positive thing I have to say about our stay. We had originally booked this same hotel for the following weekend but cancelled it after this visit. For a few dollars more we can stay in a much more reputable hotel a mile away. 

Anonymous 

on Expedia

7 years ago

Very very dirty !! They did not empty the garbage cans and did not vacuum. In 2-3 days. They do not have any pet free room, 

Scott 

on Expedia

7 years ago

The employees were the rat I’ve ever experience In Hospitality. Cops were at the hotel daily and nightly. 

Nick 

on Expedia

7 years ago

First of all, this is not a hotel, it's affordable housing. When checking in, I got a lot of funny looks from the locals. Room smelt like mold and stale cigarette smoke. Asked to be moved, but to no avail. Room itself was pretty awful. Tiny cheap pillows, worn out furniture. Stayed two nights. Asked for room service the next day. They said they offer room service once a week... And that if I wanted my room cleaned that I should have notified them in advance. Although, no one at the front desk notified me of this nor is it ex... read more

Michael 

on Expedia

7 years ago

Worst room in a long time. I travel for work. This is the worse extended stay I’ve ever seen. Very dirty and room smelled HORRIBLE. Need of new management desperately.