Extended Stay America - Minneapolis - Woodbury

krishna 

on Expedia

7 years ago

NEVER TRY THIS HOTEL The most lousy hotel ever I have seen, room and inside hotels it was smelling bad and front desk says no one had complained about this. Was in many hotels but this was the worst hotel, never ever go into this, checked and vacated the hotel with in 3 hours, I was so prepared to lose $135 per night for checking out and booked another hotel immediately, internet was too poor, to open a google homepage took several minutes. Floor inside the room was sticking if we are walking with bear foot of with shoes. A ... read more

Paritosh 

on Expedia

7 years ago

Most awful experience It was the most worst & horrible experience with Hotel stay. Room was awful and overpriced. Never expected from Extended Stay America. 

Anonymous 

on Expedia

7 years ago

Horrible!!!! Paid for a two night stay for the Northern Invasion concert, and was told at 1:00am the hotel was overbooked. Still working on getting a refund, a week after the fact. Quick to take your money, but not to provide any services for it. 

Jessica 

on Expedia

7 years ago

Worst hotel experience of my life! I booked my room months in advance, even called 3 days prior to my arrival to confirm my reservation. I even showed up early and asked if an early check in was possible and was told no so I went to my event, I got back to the hotel that night about 10pm and was told they had no rooms left...they had given my room away even though it was held with a valid credit card. I had to drive to another extended stay an hour out of the way to get to a hotel with an opening. 

Anonymous 

on Expedia

7 years ago

While the room was clean, it was run-down and the whole building smelled like cigarette smoke. The cigarette smell in the bathroom was almost intolerable. The walls are paper thin and I could hear a neighboring room conversation as clear as if it were in my room. 

Lanissa 

on Expedia

7 years ago

We booked a non smoking room and ended up with a smoking room. The hotel said that’s just our preference, not what you will end up with, and that’s what you get when you book through a 3rd party site (hotels.com). The room was so smoky it was almost unbearable. 

Scott 

on Expedia

7 years ago

Wont stay again Overpriced, breakfast bar lacking, slipping hazards near entrance, bad experience with a staff member. I bought rooms for my colleague and I for total of three weeks. On my last night a hotel staffer barged into my room twice, the last instance asking me who I was. The staffer apoligized, said there must have been a mistake as they had booked somebody else in my room. He left and I figured that was the end of it. About an hour later, pounding at the door. Was two police officers. The staffer had called the... read more