Extended Stay America - Nashville - Brentwood - South

Anonymous 

on Expedia

8 years ago

Noisy smelly place ! People talking in front of your room in the middle of the night. Disgusting smell from overflowing trash barrels when you go downstairs. Room was never taken care of ! 

james 

on Expedia

8 years ago

WOW how bad can things get !! Dirty, smelly ,moldy, bad attitude by most staff except Olu night clerk. Could not and would not recommend this place. 

Anonymous 

on Expedia

8 years ago

Disappointing! Was given a room and turned on heater and the heater smoked and turned on smoke alarm and it kept beeping. There were ants and ask for service and it was incomplete! Finally ask for another room and that room the kitchen sink drain was not working water took all night to drain! Two weeks before we stayed at the one across the street. When I went down to get Breakfast stuff at 8 am----- No food -- No one on desk. As I was about to leave lobby someone came on duty and quickly put out muffins but no coffee or any... read more

Dixon 

on Expedia

8 years ago

Night Mare It was horrible; mold was on refrigerator causing my asthma to give me problems. Linen was not clean. 

Emily 

on Expedia

8 years ago

needs to be updated. The area was great but our room was awful ! The sink was stopped up with mold and smelled awful. We originally booked for a queen room ended up in the wrong room ! I had called the front desk to see if we could change rooms and they basically acted like I wasn't supposed to be in my room. My name was no where to be found on the booking for the room I was in. So she asked me to walk all the way to the main building to bring up my verification. Horrible experience overall 

Anonymous 

on Expedia

8 years ago

The fridge had leftover trash from previous guests, the toilet would not flush and ran the entire night (loudly) and the shower did not train. The continental breakfast was granola bars and muffins. 

Marcy 

on Expedia

8 years ago

Great area, not as expected stay I had stayed at an extended stay before but this one was the worst I have ever stayed at! The handles were gone on the fridge, thr hard wood floors were so dirty it turned my friends socks black the first night. There was someone else's hair in the tub which makes me wonder if they even cleaned the room or even changed the sheets. The cupboards were bare and when we went to get silverware they gave us a box of cheap plastic spoons. The maid never came to replenish our towels the next day. Wis... read more

Anonymous 

on Expedia

8 years ago

Our company booked this hotel for one of our new employees for training, and she could not stay there even one night as the 2 different rooms the hotel tried giving her were not acceptable. Thankfully, the hotel / hotels.com worked with us to give a refund. 

John 

on Expedia

8 years ago

Screwed I am disabled and asked for a room on the first floor. I booked 45 days ahead of my trip and called and had you call so that I could stay on the first floor but they put me on the second floor with no elevators. Again I am disabled and cannot do stairs well. I stayed only one night because of that. I would like a refund. How can you put a disabled person on the second floor and tell them sorry to bad.