Extended Stay America - Nashville - Brentwood - South

Anonymous 

on Expedia

7 years ago

Absolutely disgusting. I was eaten alive by bedbugs! turned down the bed only to find a dirty sock in my bed, another dirty sock behind nightstand. Upon walking in the room it smelled like it had been sprayed by a skunk from the marajuana smoked in iy evrn tho I asked for non smoking room. Bathrub hadnt been scrubbed for a while and refrugerator looked like it came out of a back alley. it was absolutely disgusting and I took photos of everything. it was obvious to me that this was a room for the housekeepers to smoke and dri... read more

Makela 

on Expedia

7 years ago

The staff was rude and terrible room overall During my husband and I first night, there was ants in the bed. The staff did "NOTHING" to accommodate us!! Their only solution was to provide us with bug spray so we can get rid of the ants😡 

Sherry 

on Expedia

7 years ago

First room they have us had an unmade bed. At front desk upon check in said we owed more than were told on hotels.com website. I wouldn't pay the extra. Tried to tell us we had a balance when we checked out. Still wouldn't pay it So they they then just charged our credit card after we left. Will never stay at any of these hotels ever again. They were terrible. Filthy carpet and refrigerator in room. 

Asher 

on Expedia

7 years ago

Older facility, showing a lot of wear. Odor in the room. No daily cleaning of the rooms. The "breakfast" is coffee and a granola bar. The facility is in a good location with access to the interstate and decent restaurants. 

Anonymous 

on Expedia

7 years ago

Staff were pleasant but room was a huge disappointment. Several lights did not work. Room had an unpleasant odor. Sheets smelled of smoke. Shower curtain was mildewed along entire bottom of it. Fan on AC did not work. Stink bug was flying around when we walked in. Bedding was wrinkled when we walked in - did not look freshly made up. 

Daniel 

on Expedia

7 years ago

I booked this hotel because it was cost effective. But I got what I paid for. Room smelled, overall facility was dirty. Wouldn't ever stay there again. 

Brenda 

on Expedia

7 years ago

We didn't get the room we expected, We expected a suite to sleep 3, but didn't get it. I don't know if it was Expedia's booking or if it was the fault of the hotel. The floor was dirty, but you couldn't tell because of the color of the flooring. When I took my shower the bottom of my feet were black. For the most part the staff was friendly, but most didn't speak fluent English so it was hard to communicate with them. 

Anonymous 

on Expedia

7 years ago

This hotel is in bad shape and in a rough part of town