Extended Stay America - Nashville - Brentwood - South

Sheryl 

on Expedia

7 years ago

Never again! This extended stay has a number of buildings. When we checked in and discovered the top sheet and blanket had a permanent stain, we had to walk back to the lobby to get clean ones, because there was no one available to bring them. When I opened the refrigerator to put my water in, it was dirty. The freezer contained food from a previous quest. The outside of the toilet was dirty; and as if that was not bad enough, when I opened the extra toilet tissue, it looked as it had been dropped in something and it was eve... read more

Anonymous 

on Expedia

7 years ago

One night was enough Two extended stays on opposite side of the street. Had to drive to the other one to see our reservation, The lobby on the other side was hard to find and the attendant had to come out of the office and flag us down after going around the building twice, The Room was adequate but there were no glasses, no ice machine in the building and the breakfast was energy bars but the coffee was good. It was the less expensive stay in the area at $84. I would go back if all other hotels were more expensive because I... read more

Joe 

on Expedia

7 years ago

Horrible Very disappointing. Room was dirty, and no appointments. No stopper for the tub, no pots or pans, no silverware, most cable TV stations were snowy, no cafe. Then when there was confusion on my check out, I was charged twice the price without being notified. When trying to discuss it with the clerk at the desk, he was rude and simply told me "read the fine print!" They never even tried to notify me. A card board box would have been a better stay! When I asked about a breakfast location, he pointed me to a plaza up th... read more

Kelly 

on Expedia

7 years ago

Friendly staff. Good location. Room was dated and felt ‘dirty’ even though it was clean. Updated bed linens and towels would go a long way. It was fine for what a stop over but wouldn’t want to stay more than 1 night. 

Anonymous 

on Expedia

7 years ago

OK, but needs some attention. Smoke alarm not installed-wires hanging from ceiling. Bath faucet not set in wall. Shower curtain too short and did not stay in tub causing water to run on floor and into the kitchen. Coffee had grounds in it - tried 2 cups. Some garbage flying around parking lot. 

Eric 

on Expedia

7 years ago

I would avoid - spend more money elsewhere. I have really never been one to complain. This was a very last minute booking for a business trip (was coming in a day earlier than expected). Was getting in relatively later in the evening, so didn't want to spend a lot. I should have. Even at $160 or so per night, this was one of the dirtiest rooms I have ever been in. Literal filth splattered all over the refrigerator in the room, so obviously the room is not really cleaned. Walls were marked up. I didn't notice most of these th... read more

Scotty 

on Expedia

7 years ago

It was pretty bad. It wasn't the worst hotel I've stayed in, but it was pretty bad. So much of it is just old. This is an "Extended Stay". So people stay in these rooms longer than just passing through. And I think that plays a part in this place not being taken care of. The rooms are not cleaned and stocked everyday. I had to take my old towels down to the lobby, in order to get new ones. The paint is bubbling in the bathroom. The fan was not working in the bathroom. And since the fan wasn't working, that didn't help when h... read more

Bird 

on Expedia

7 years ago

Way overpriced and not a great experienc. This place was way too expensive and the comforts of home were not here in the room. The bed was horrible, the chair even more so. The ac would only work intermittently and I accidentally left my pillow in the room,( which was a very expensive one) and the management could care less. Oh the reason I left it in the room was because we got woke up by fire alarms blaring and 4:30am.