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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the best Came into room bathtub was dirty and found a pair of underwear in the bathroom I will never stay there again.
Business response:
Douglas, thank you for your stay with us. We sincerely apologize for the housekeeping issues you experienced. We have procedures in place so these type of situations do not occur. Regrettably, we failed during this process and for that I am sorry. We can absolutely do better, and we hope you will give us the opportunity in the future to prove that to you. Sincerely, General Manager
Dirty no running water. When first arrived room was dirty and had to be changed. Second room pipes were broken and had no running water to take a shower.Would not recommend to stay in this hotel even for convince.
Business response:
We sincerely apologize for the difficulties you experienced during your stay. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the appropriate teams, and we will take the necessary steps to prevent these issues from happening again. We regret the inconvenience caused and hope you will visit us again so we can restore your faith in our hotel. Sincerely, General Manager
You get what you pay for here. Safe area, with several nice restaurants nearby. Close to Interstate and nice employees but place was dirty and smelled like trash. Broken beer bottles on sidewalk and trash bags just inside side forts for entire stay.
Business response:
Jason, thank you for taking the time to review your stay with us. Although you liked our location and friendly associates, your feedback gives us the information we need to better serve our guests and is much appreciated. I apologize for the untidy condition of the property. Our staff is committed to providing our guests a comfortable stay, so we regret the inconvenience it caused. We hope to make it up to you on a future stay. Sincerely, General Manager
Yuck You buy quality you only cry once. This place was a dump. No plates utensils . Staff was more worried about chatting with everybody but waiting customers..Grab and go breakfast was a packet of oatmeal and hot water.. Do not recommend this place..
Minimal amenities and depressing Intrusive, unprofessional check-in. Spartan room. Would not recommend.
Quite hotel and nice staff but..... It was nice of quite room and kind staff except something unwelcomed. I cannot say exactly but you know.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you had an issue with your room. Still, we are glad to know that you felt this was a quiet hotel and the staff was accommodating. Thank you again for your review. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 3.3 star rating with 2,476 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.