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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Fu expedia
Business response:
Dear robert, Thank you for sharing your review. On behalf of our entire team, we sincerely apologize if we did not meet your expectations. We hope you will give us another chance to provide you with a much-improved experience.Sincerely,Hotel Management
Keep driving place is terrible homeless or displaced place noisy needs update feel bad for people who have to stay there
Business response:
Dear Michael, Thank you for staying with us and for your valuable remarks. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. Your feedback is important, and we will address them with our team to ensure they are careful with services in the future. Please give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
Shabby
Business response:
Dear Diane, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We will address this matter with our concerned department to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Very steep winding driveway. Check in required both spouses' ids. No utensils, cookware at all. One broken small bar of soap, flimsy towels, no hairdryer, cracks and mold around tub, no housekeeping.
Business response:
Dear Sara, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
I reserved a king bed with sofa. The sofa mattress had stains. We had to change rooms two times
Business response:
Dear Rudolph, Thank you for being our guest. We are disappointed to read about your experience. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your case. In response to your feedback, we have instructed our housekeeping team to double-check the rooms before allocating them to the guest, so this incident will not occur for future guests. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,155 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is open now. It will close tomorrow at 12:00 a.m.