Extended Stay America - Oklahoma City - NW Expy.

Anonymous 

on Expedia

4 years ago

et what you pay for The hotel smelled like weed, and the front desk was a mess. They were barely ever there and I had to wait for service. When I got there, two employees were just chatting at the front desk and staring at me. Finally one of them walked away and the other helped me. The hotel had a cart to move our things into the room. The cart had one working wheel, and three broken ones so it was close to impossible to move it alone. The front door did not have any kind of automatic system to help move the cart in to the ... read more

Anonymous 

on Expedia

4 years ago

I booked for two nights and stayed for about 3 hours before finding another place to stay. I booked two beds and they were sold out of those so we had to settle for a king. The first room they gave us didn't even have sheets. Had to go back and be given a different room. Which smelled like smoke. Never again at this property. terrible service. 

Anonymous 

on Expedia

4 years ago

My reservation was not honored because they overbooked. I was not notified. 

Christopher 

on Expedia

4 years ago

Hell in a hotel. I asked employees what laundry discharging at first they didn’t know then another one came in and said tide I told them I’m allergic to tide I cannot sleep on the bed and I requested sheets and a comforter to be washed just by itself with no detergent they denied that gave me a big white garbage bag and told me just bring the sheets down here to us just take them off the bed and bring them to us but I still broke out from head to toe because of the pillow having tied on it and I told them I need a new one th... read more

Anonymous 

on Expedia

4 years ago

👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎 

Anonymous 

on Expedia

4 years ago

The bathroom was dirty and someone left a bar of soap with hair all over it in the shower. 

Anonymous 

on Expedia

4 years ago

The bathroom wasn't clean and there was a bar of soap that had hair on it.