Extended Stay America - Oklahoma City - NW Expy.

Caleb 

on Expedia

5 years ago

I have never put a deposit down when staying at an extended stay location, I was required to give them an additional bank card after I had booked the room using Expedia. There was no toilet paper in the room, the burners in the room didn't work (I chose Extended Stay for the mini kitchen. They were unable to provide any utensils. The bed had two small pillows, when I asked if I could get a few more pillows I was advised that I could not get anything extra which included towels or anything. The food in the vending machine was... read more

Roderic 

on Expedia

5 years ago

I reserved a two queen size bed rooms but only thing was available when I got there was a 1 bed room.. I drove from Dallas TX with the level of confront that everything was in place. I was very disappointed when I got there. 

Elaine 

on Expedia

5 years ago

We have stayed there before but the services this time was terrible they cannot find my reservation we reserved four rooms once we got our rooms the TV's didn't work in any of the rooms until an hour before it was time for us to check out no shower curtains no soap one room had ants in it dirty towels one of the rooms were supposed to have double beds they had already given it away when we got there the hotel staff was stressed out it was people standing around complaining the whole time because everybody's rooms was wrong 

Anonymous 

on Expedia

5 years ago

GM need to change her horrible attitude. The hotel would not let us check in at all. Wallet was stolen only had a photocopy of my ID and they did not accept it. Can't get a replacement on such short notice , especially when DMVs are closed due to coronnavirus 

Anonymous 

on Expedia

5 years ago

Do not stay here Couldn’t check in, no rooms were clean, no employees, dark lobby, one FD employee running around every were, pathetic 

JD 

on Expedia

5 years ago

The staff was very professional , However the bathtub did not work. The TV would cut off using the volume, but front desk handle quickly. My last straw was you could tell the tissue has been dropped in the toilet and they just let it in the bathroom to be used. 

Anonymous 

on Expedia

5 years ago

There was tissue and urine in the toilet when i got to the room the refrigerator was dirty on the outside there was pubic hair in the shower the sink was dirty and they yave me a ised roll of tissue one roll because tue roll that was there was almost gone one roll at a time for 3 days