Extended Stay America - Oklahoma City - NW Expy.

Anonymous 

on Expedia

5 years ago

The price was low and the bed was comfortable . It was not very clean. There was no soap or shampoo and not even a cup or drinking glass. No coffee was available. The furnishings were worn, The range did not work, but the micro wave was very good. I did not need the phone but it was dirty. I signed up for 7 days but only need 2 days. They refused a refund. All and all I think that I got what I paid for, for 2 days. 

Anonymous 

on Expedia

5 years ago

Waited an hour to be able to get there room they stated they did not have the reservation. The lady on the front descate was rude and in happy with the check in. She ask to leave my cardo until showing reservation next thing I know they had already charge me. Not only that I walk out like for an hour they had already gone in my rooms remove bed cover missing small items because they thought we had turn in roll. I finish showering and they walking my room saying it was showing empty worse service ever manager in the morning r... read more

Blade 

on Expedia

5 years ago

Don’t First the whole place, including lobby, hallway, and room reeked of cigarette smoke. There was no cup or ice bucket or anything in the room. Not even a sack for laundry. In the tub there was a hole covered by a piece of plastic that sunk in and felt unsafe and unstable. It was my first and last time at this hotel. 

Anonymous 

on Expedia

5 years ago

Todo estaba sucio, me dieron la habitación sucia y me dijeron que era eso o nada... el personal TERRIBLE Everything was dirty, the room wasnt even made and they told me it was that ir goodbye. The personal were horrible. 

Mark 

on Expedia

5 years ago

Disappointing night. We were travelling late. We stopped at 1:00 in the morning after making reservation on hotels.com. staff out front smoking. Came in grumpy. they couldn't find our reservation. Said we could wait til 3 in the am. Finally given a room that smelled musty. Cigarettes buts on the corner and a bathtub that was scuffed up paint off of it all over. The tv image had lines through it. Overall we just slept in our clothes and left. Breakfast was just.coffee and granola bars. 

Mamma 

on Expedia

5 years ago

Everything. Veronica was rude. There was no grab & go breakfast! No creamer for my terrible watered down coffee! No dishes or utensils in my kitchenette! No coffee pot!! Bathroom sink was clogged! Said it was as a non smoking facility & it clearly wasn’t!! Let’s see what else?! Too much crap. Don’t go there!!