Extended Stay America - Oklahoma City - NW Expy.

Jessica 

on Expedia

6 years ago

Disgusting, Filthy, HAIR IN OUR BED The room looks nothing like the photos. The room had clearly not been cleaned well or maybe not at all. One of our beds had HAIR on the sheets so they had to come change our sheets at midnight. The door, mirrors, refrigerator door- all hadn’t even been wiped down for what appeared quite some time. By far the filthiest motel I’ve ever stayed in. Lesson learned. From now on I won’t stray from Holiday Inns or Hamptons or Hiltons. 

Matt 

on Expedia

6 years ago

It was terrible I hope I get my full refund like they said 

Anonymous 

on Expedia

6 years ago

The staff was very rude. From check in to getting towels. 

Anonymous 

on Expedia

6 years ago

Front entrance was dirty with trash and dirt on the floor. The front desk attendant said she needed to get to our room first before we got in, sounded like they were not even ready for us. We go up the elevator, it is all scratched up and marked up with obscenities and random words. Walking down the hallway, we hear everyone talking and their TVs, and a dog barking, no privacy at all. Once the attendant comes out of the room, we walk in and the room is very dirty and old. There are Skittles on the floor, some chewed up, and ... read more

Anonymous 

on Expedia

6 years ago

The TV wasn't working and the lady at the desk said they wouldn't be back until Monday to fix it (this was on Friday). There was no phone in the room so anything you wanted you had to go down to the front desk. You couldn't get your bed changed unless you were there for 7 days (I would've been there 3 days). I have stayed at other Extended Stays and I have never had these type of things happen. But it won't stop me from staying in the future, just not at that location.