Extended Stay America - Oklahoma City - NW Expy.

Anonymous 

on Expedia

6 years ago

Staff not great. Took 45 mins to check in. Came in at 11:30pm from driving 12 hrs during the day. Couldn’t get checked in until 12:15. The lady at the front desk was brand new, no was there training her, she couldn’t log into her computer. Took her 45 mins to get ahold of someone to log in. There were no bathrooms and after driving I needed one. Very frustrating when all I wanted to do was sleep. When checking out the front desk lady was also not friendly and rude. 

Catina 

on Expedia

6 years ago

We left due to the hotel had roaches. 

Anonymous 

on Expedia

7 years ago

No room at the inn Didn't stay at the hotel. It had been overbooked for the weekend by expedia, and there wasn't a room available. Hopefully the cancellation went through so I wasn't charged. 

Richard 

on Expedia

7 years ago

Urine-soaked mattress The mattress was urine soaked when I crawled in. Evening management checked and verified it. I was given another room. Morning management was openly defiant about the issue. I eventually got a refund but it came with an attitude. PS - The driveway is extremely difficult to locate. 

Jacquelina 

on Expedia

7 years ago

Bad Front desk person by the name of KeKe very unprofessional. General Manager unprofessional. I will never in life stay there again. They gave out my personal information to somebody and it resulted in a altercation. Never will I recommend anyone to stay 

jessi 

on Expedia

7 years ago

Nasty!!! Worse experience ever! Room smelled like ramen noodles. Sheets and blankets were wrinkled and I was afraid previously used. Loud music and people beating on doors near us yelling let me in. Nothing was done about it. I will never consider this hotel again. 

Anonymous 

on Expedia

7 years ago

I’d pay more money for somewhere else The first thought that ran through my head when I opened the door was “old” it smelt old, it looked old and just made me feel it’s not maintained well at all. It was cool they have a kitchen, I stayed there for 4 nights and they have a lot of food and grocery places next to it but house keeping didn’t come and check on the room once. The front desk people were not friendly; when I first checked in she had a look like “what’s this guy doing here” this is a hotel I wouldn’t recommend to an... read more

Anonymous 

on Expedia

7 years ago

terrible had a pet and after reserving room and driving whole day hotel annonced "no pets". Go out fi d another pet hotel (at night in Oklahoma). Manager was terrible interrupting and very rude