Extended Stay America - Omaha - West

Anonymous 

on Expedia

6 years ago

Mulch was everywhere!!! Staff seemed to never be around. 

Anonymous 

on Expedia

6 years ago

Nice and clean property but staff was rude and unhelpful. 

Anonymous 

on Expedia

6 years ago

For me to be paying for a suite it came with no appliances or anything, and not to mention they had a new guy at the front desk working overnight. So it took 54 min for me to check in at 3:25am, which was very inconvenient. 

Anonymous 

on Expedia

6 years ago

We had to switch rooms TWICE due to hair being in our sink AND bath. I woke th 

Anonymous 

on Expedia

6 years ago

It was horrible and housekeeping never came and staff was so dull and the room looked like they never been clean 

Susan 

on Expedia

6 years ago

This hotel was just barely adequate. It REEKED of cigarette smoke even though the entire property was supposed to be nonsmoking. The bathroom was not well cleaned and there was visible mold in the bathtub and shower. Kitchenwares were not provided (basic dishes and cookware). If you wanted to use them, you had to go to the front desk to get a large plastic crate to lug back to your room. This hotel is desperately in need of an update. We will not stay here again. 

LeeAnn 

on Expedia

7 years ago

Liked the price. Eli at the front desk is very polite and friendly. Didn't like the smell of the hotel and room, the man at the front desk at night, uncomfortable bed, checking in was a hassle even with a reservation, no coffee pot in room. Two of us coming to the hotel. I got there around 11:15pm and no one was at the front desk. Called and tried to check in. Made me come to the front desk but then couldn't help me and asked me to come back later. He came to our door explaining that he needed a card (there was one on the re... read more