Extended Stay America - Orange County - Anaheim Convention Center

Julie 

on Expedia

2 years ago

Do NOT stay here. Our locked car was stolen from the parking lot right below our room. Hotel said they had no cameras on that side of the building, but we were in a corner lot. That means that two sides of the building where you park is completely unmonitored. We had other issues as well. Cleanliness: My husband found granola in our sheets our first night. The front desk only supplied two top sheets. There was food and trash on the floor. We wiped the floor to clean up a spill, and the rag was black. I had to wipe out the dr... read more

Bryan 

on Expedia

2 years ago

Stay away If I knew that the hotel was going to smell bad and room was going to be gross I would have never stayed there. Only reason why I did was because all the other hotels were fully booked or way too expansive by then. The bed was hard. The shower was nasty. Dog hairs all over the place. I really wanted a refund. Terrible hotel. 

Rose 

on Expedia

2 years ago

Never again It was very good service but the room was supposed to be no smoking and the room smelled so bad of smoke also there was scratches on all furniture and it was all falling apart the restroom door didnt even close cause it was broken the blakets had burns on it of someone smoking .so nasty and never staying here again 

Natalie 

on Expedia

2 years ago

Was upgraded to a room, that had blood smeared,on the wall, writing on the pictures, and leak underneath the sink. Will never stay again. 

Sierra 

on Expedia

2 years ago

I feel so bad writing this because I never complain about anything in the service industry. But I woke up the morning after my first night with cockroaches crawling out of the fridge. And I can’t ignore that. There were other smaller issues of cleanliness as well such as pubic hairs on the toilet and hair bands on the floor. But the staff was exceptionally friendly and kind, so that was the bright spot. 

robin 

on Expedia

2 years ago

Extended Stay America - Anaheim I reported there was bubbles on the ceiling of the shower on the first day; NO repairs were done. The shower enclosure was old and in poor condition. Also, guests should be warned that the facility, ESPECIALLY in the Anaheim Resort area, that the facility is also used to house homeless individuals. I will NEVER stay at an Extend Stay America again