Extended Stay America - Orange County - Anaheim Convention Center

Noemi 

on Expedia

a year ago

Never staying here again! Checked in pretty early got to my roomat 11 

Monique 

on Expedia

a year ago

Very old and outdated, room smelled like urine or something, the refrigerator was very old and rusted, the shower head has low pressure and no blow dyer the front desk said they ran out of blow dryers. Once you step off the elevator the hallways just had this old nasty musty smell at least the 3rd did. The phone in the room didnt work. 

Leticia 

on Expedia

a year ago

The pet area was not maintained. No curtesy bags so people left dog droppings everywhere. They should offer these up when checking in if worried about bags being take, no courtesy coffee available to drink throughout the day in the lobby, when asked for a coffee pot we had to come down to get one only to get to the room and find part missing, had to go downstairs again. Shower had large areas that were missing paint. 

Max 

on Expedia

2 years ago

Had to kill a cockroach. Had to ask for towels. No room service. 

Brady 

on Expedia

2 years ago

Our room was pretty gross. The toilet had urine and maybe fecal matter on the seat and front. One beds sheets had many stains. We weren’t expecting five stars but we were expecting a clean room. 

Eva 

on Expedia

2 years ago

The staff was friendly, but the facilities was very deceiving. It was dirty, dingy, moldy, and smelled bad. Our room was not clean, the sheets had holes in them and the bathtub was so dirty I wouldn’t go in it with shoes on. I booked this hotel because I thought the reputation of the brand would present a nice facility. 

Masayuki 

on Expedia

2 years ago

朝、チェックインして荷物をフロントで預け、ディズニーランドへ。 23時にカードキーを受取る為、フロントに行ったが不慣れな夜勤担当者に引継ぎされておらず、受取まで時間を要してしまった。 

Vanessa 

on Expedia

2 years ago

I will never stay at this hotel again or recommend to family and friends. The refrigerator in the room was making a loud noise. I went to tell the front desk and he told me to turn down the control so the nose could stop. It didn’t work and we had a hard time sleeping. There was no warm water coming out of the shower head. It was a horrible experience at the hotel. 

Anonymous 

on Expedia

2 years ago

Disappointing Went cheap for a weekend Disney trip and we paid for it. Overall run-down and dirty vibes. Had to switch rooms because AC, TV and Lights didn't work in the one they gave us. New room's door didn't close all the way unless we forced it to. Dog poop and flies constantly around the door outside. Talked with other hotel guests while there and they were upset as well. Spend a little bit more and go somewhere else.