Extended Stay America - Orange County - Anaheim Convention Center

Lorena 

on Expedia

3 years ago

I’ve been here twice! The second time was a mistake! Check in time is at 3pm when we went to check in they told us they had no rooms ready and took down our name and number and told us they were gonna call us when one was ready. We didn’t receive a call till 5:30pm at this point I was mad cause we were tired, hungry, and had plans to go out in the night time celebrating Valentine’s Day early. Once we were able to check in I told the guy in the front if he was gonna give us a inconvenience fee discount due to us waiting 2 1/2... read more

Anonymous 

on Expedia

3 years ago

Smoking Was placed in handicap room because front desk said hotel was over booked. Our room itself was decent. However, it smelt really really bad like cigarettes. On the door it stated it was a handicap room & no smoking but this room smelt so bad. 

Jennifer 

on Expedia

3 years ago

Disgusting and overwhelmingly disappointing It was a gross run down hotel There was pee and toilet paper in the toilet upon arrival Druggies and homeless people near the entrance and some made rude disgusting sexual comments about my young daughter I did not feel safe Basic stuff, thin bedding Smelly room Loud neighbors It was absolutely awful 

Silvia 

on Expedia

3 years ago

At time of check-in staff was rude and not friendly at all. She was angry for some reason, but at check out a friendly worker checked me out. 

Johnny 

on Expedia

3 years ago

I looked on their website and the rooms were beautiful! I paid for a king size bed non smoking room expecting the pictures online to be what the rooms were and upon arrival was very disappointing. The hotel had food crumbs on the floor and inside the elevator and it just didn’t seem right off the start. The room looked nothing like the pictures on the hotel website and the room reeked of smoke and it was a non smoking room! Tried opening the windows and both were broken and didn’t want to stay open. The AC unit was okay but ... read more

andrea 

on Expedia

3 years ago

Please make sure you’re not overbooking or communicate with the booking websites 

Zeljko 

on Expedia

3 years ago

Don’t even think of staying here not worth the $$ the place was so dirty - I would be so embarrassed to have it on one of the offered choices on my site.