Extended Stay America - Orange County - Anaheim Convention Center

Anonymous 

on Expedia

5 years ago

Cleanliness bad, rusty Hair tangled towels, no kitchen ware room looks very different from picture. No break fast, cereal bar only. 

Anonymous 

on Expedia

5 years ago

It’s a poor build building,we could hear every single steps people were upstairs,it didn’t bother us,but people downstairs complaint about our steps and staff did called us from the early morning,that we were very load last night,we was abused with banging from downstairs and complaining calls from staff all week!! Newer again! And we were only 2people ,they accused us we having running kids,so big No if you thinking to go with kids!! 

Adriana 

on Expedia

5 years ago

Room was dirty. There were smashed cookies underneath the bed, there was trash in the fridge and the shower hadn't been cleaned. There were hairs all over the walls of the shower. When talked to the front desk person showed her pictures that we took and we were told there were not any other rooms and housekeeping was gone for the day. They said they would send someone first thing in the morning, never heard from anyone. Terrible experience. 

Anonymous 

on Expedia

5 years ago

The entire building seems mis-managed, especially with respect to cleanliness. I tried several rooms which had significant odor. Musty, smokey, body odor type of odor. No smell of clean. Seems like what happens when a sustained pattern of neglect takes hold. 

Anonymous 

on Expedia

5 years ago

Our room smelled like pot but the staff was very friendly to help get the spray out 

Anonymous 

on Expedia

5 years ago

The hotel room looked like it wasn't even cleaned, there way hair all over the wall of the shower. One of the beds had something on the sheets. Like I said didn't look like it was cleaned. Do not stay here.Check in took a while since there was only one person who kept having to answer the phone. 

Blanca 

on Expedia

5 years ago

Too expensive, not good breakfast. not service until after 7 days of stay. Definitely I'm not going back to this hotel. 

Delhigal 

on Expedia

5 years ago

Before making reservations, I called this property and asked if they provide their own shuttle to Disneyland and they said yes. I asked 2 times and the lady said yes. But when we checked in, they said you can pay for the bus pass get bus from outside. Then why the staff member lied??? The room was soo smelly, I think someone vomited on carpet. Bathtub was also clogged. Not going to stay on this property again. 

Anonymous 

on Expedia

5 years ago

Rooms not kept up well. Hotel smells like smoke. Staff not helpful. Did not enjoy how we were treated.