Extended Stay America - Orange County - Anaheim Convention Center

Fernando 

on Expedia

5 years ago

The location was good. Thats about it. What was bad, the customer service, and cleaness of the rooms and noise level. As we were checking out, the woman in frint was complaning in a good manner to the lady at the front desk [sunday morning of 10/20/19] the employee was rude and the worst attitude. Not an exaggeration! Her problem wasn't resolved which made coming here again much more unlikely and encourage for ppl not to come to this location. There are plenty of hotels around this area we can stay in. 

Anonymous 

on Expedia

5 years ago

okay The stay was okay ... there was no hot water just barely warm when showering ever and we stood there for 5 nights. Then as far as asking for new clean towels I asked room service as she was outside my room she told me no that I needed to ask front desk. So when I asked front desk they wanted me to walk down and to take all the used towels with me to exchange them. There was no continental breakfast but coffee, two choices of muffins and a breakfast cereal bar? 

michael 

on Expedia

5 years ago

This property has a lot of potential but falls well short. It’s cheap just like the price. I probably wont stay here again. Even with a great price it doesn’t feel clean. Looks like a hotel they forgot to upgrade 20 years ago 

Anonymous 

on Expedia

5 years ago

Muy sucio, abandonado y los cuartos muy viejo además que aunque tiene cocina no tiene coffee maker. 

Anonymous 

on Expedia

5 years ago

They didn’t let us check in early when there was rooms available. But they were rude about trying to get us to check out early. The floor was filthy both in the lobby and hotel room. Looked like there was blood stains on the carpet in the hotel room. The beds looked like they were barely done, they could’ve done a better job. The staff at the front desk were extremely rude and not friendly at all. While we were waiting in like there was two other different hotel guests who were attended terribly as well and basically laughed... read more

Anonymous 

on Expedia

5 years ago

I can honestly say that i will never return to thos property they got me lost they didnt want to give me amy amenities they didnt give me any working keys. They were not friendly 

Anonymous 

on Expedia

5 years ago

Personnel bête ,pas de service ,mal propre,aucune commodité.ces plus des sppartement à ouer pas de femme de chambre qu’une hôtel .