Extended Stay America - Orange County - Anaheim Convention Center

Kiara 

on Expedia

6 years ago

I liked how friendly the staff were . I disliked how badly our room smelt upon Arrival and our entire stay. We called down the front desk to let them know our room smelt strong of something like marijuana, and they politely told us they would come check things out. After an hour of waiting my husband went down to see if we could switch rooms but nothing else was available. It also seemed dusty in there which my family is allergy prone to. The room didn’t provide any kitchen utensils inside the kitchen and there were no compl... read more

Anonymous 

on Expedia

6 years ago

This hotel is very dirty. The lobby was dirty. The elevator was dirty. The room was dirty. There was hair on the pillowcases when we arrived. The desk chair was covered in fur and had holes in it. The desk looked like it hadn’t been wiped down in months. There wasn’t any cups or utensils in the cupboards. The shower was in poor condition and the water did not get very hot. The closet had flimsy shelves, plastic hangers and a curtain as the door. 

Anonymous 

on Expedia

6 years ago

Not the best hotel but you get what you pay for. Payed for a king size bed and got a full. Everything is old. Expected better. 

Anonymous 

on Expedia

6 years ago

Nada me gusto Muy sucio Las toallas apestaban No lo recomiendo 

Anonymous 

on Expedia

6 years ago

As soon as we arrived and got inside our room we were excited, but then only disappointed to find our sheets had some colored red stained(looked like blood)! We immediately told staff and had no real solution. He mentioned he would have the manager call us the very next morning to address the problem (Saturday). We checked out Monday morning with no follow up at all. Disappointed! 

Anonymous 

on Expedia

6 years ago

The room smells like wet dirty carpet and the refrigerator wasn’t working. Staff aren’t friendly! 

Cristina 

on Expedia

6 years ago

The only person we saw the whole time we were there was a front desk person. Would have been okay, but all except 1 was less than friendly. Anytime we needed anything it seemed to be a bother. Who knew grabbing toilet paper could be a chore. Lack of being able to print out anything made ot difficult to get in some places (gotta love finding a kinko's or FedEx near by when most hotels have somewhere to do it inside.) I've stayed at plenty of extended stays, this one was a huge disappointment. Paper thin walls and lack of brea... read more

Anonymous 

on Expedia

6 years ago

Counld not get in late at night had to call someone to let me in there is no way to get a hold of anyone in the front desk to let you in