Extended Stay America - Orange County - Anaheim Convention Center

Josh 

on Expedia

6 years ago

Hotel was not what I expected, hotel staff failed to mention about additional cost for housekeeping services and room cleanliness is below average 

Amarjit 

on Expedia

6 years ago

Room was too Stinky and dirty washroom was plugged 

Anonymous 

on Expedia

6 years ago

Chairs that hurt when you sit down, bugs in the rooms, a cat was in the room I was given, yes a cat. The floors were dirty, there was no breakfast even though it said continental breakfast included. The staff was rude and wouldn't replace the dirty towels full of hair when I arrived. Two staff members were very nice though. I called the general manager and he never even bother to return my calls to this day. 

Anonymous 

on Expedia

6 years ago

We were traveling with two toddlers and a child after driving for many hrs we were unable to make it to Anaheim on time for the 3pm check in time because the kids were exhausted. We had no cell service and when we finally made it we found out our room had been given away and I had been charged for the night, not only did we had no place to stay we Were charged for the room because we didn’t make it on time even though we had reserved the room for two nights. We were really disappointed because we were kicked out of the hotel... read more

Deborah 

on Expedia

6 years ago

Room was dirty, we had no water when got there because of a broken water line, the ceiling was water damaged everywhere and they refused room sercice woudnt change bedding towels or sheets because we werent there long enough WE STAYED A WEEK!!!!!! 

Kevin 

on Expedia

6 years ago

When we got there to check in, there was nobody at the front desk and we ended up waiting for about 15-20mins. The room was disappointing. Found strands of hair on the bed, the smell of the room was unpleasant and unsure if the towels provided were clean. There were stains and black stuff on them. The only good thing was the location. Most likely will not come back here 

Shawn 

on Expedia

6 years ago

DO NOT STAY HERE. REFUSE TO STAY AT ALL COST DO NOT fall for the look of the hotel online! This place offers no king sized beds and no queens either. This hotel has termites in room 308 ( As we heard when we were down stairs, and the termite employee yelled it out to the front desk employee). There were times we didnt even see a front desk employee as this hotel only has one employee working. THERE IS NO ROOM SERVICE. Our room was breaking the sink was breaking, the beds frame would creak, and my boyfriend found a hair on th... read more