Extended Stay America - Orange County - Anaheim Convention Center

Renee 

on Expedia

7 years ago

Dirty If you are looking for a clean room, don't stay here 

Cam 

on Expedia

7 years ago

hotel was decent as far as staff and room cleanliness/space; continental breakfast could have been better instead of packaged muffins and granola bars from a box; no security in hotel, front doors open to anyone who wants to come in, drugs being dealt out of room next to ours, smelled of marijuana and cigarettes; homeless people in dumpsters and hanging out in smoking area by the pool; had someone try to break into room in middle of night....would not stay here again or recommend. 

Vinay 

on Expedia

7 years ago

When I arrived at the hotel and asked for restroom for my kid. I was told no restroom in lobby and you have to check-in first. I did the check-in and I went to my room and entire lobby on the room floor had a very bad odor like smoking. I went down and asked if this smoke free hotel and I told them. After keeping all our belonging, we went to Disney Downtown and when we came back we realized that stove is not working. I went down to lobby to check it and they did and they said, they will have a work order raised and gave opt... read more

Arianna 

on Expedia

7 years ago

Hotel is dirty We originally had booked for 2 nights but ended up checking out after the first night and booking with another hotel. The toilet had residue from many previous customers on the outside, towels weren't clean, found a stain on one. Carpets also had pretty decent sized stains. There was pieces of earbage left behind right on the tv stand, overall just blatant disregard for cleanliness from the cleaning staff. Will not stay here again. 

Anonymous 

on Expedia

7 years ago

Room was dirty, no daily housekeeping service or fresh towels/linens, there were cigarette burn holes in our comforter. Hotel looks old with dated decor. WiFi was extremely spotty and slow. Their free breakfast consisted of coffee and granola bars, sometimes muffins. Only two good things about this place-within walking distance to Disney parks and you could see the fireworks from our room on the pool side of the hotel. 

Cindy 

on Expedia

7 years ago

I booked a king suite through Expedia but was given a queen suite and was told since I booked through a third party I wasn’t guaranteed that same room I booked. But I was still charged the price for a king suite. I was told I was paying a cheaper rate so I wouldn’t get a discount for a queen v. King suite. Then we were woken up at 12:30am when people above us checked in and all we could hear were feet walking and running around in the room(s) above us. Worst stay in a hotel in a long time. We were made to feel like we were s... read more

Anamika 

on Expedia

7 years ago

I will not recommend if you are going with family, stayed for two days and both day room toiled was chocked/blocked. Inform to staff in morning before leaving and when came back entire bathroom was dirty. Not cleaned bathroom just did formality for toilet and it was stinking. Third day in morning again it got blocked. Same issue with bathroom tub. No one came and check for trash. Better pay 20 to 30 dollars more and go to Marriot. 

Anonymous 

on Expedia

7 years ago

The actual hotel room was decent. There were no basic cups or silverware in the room. I like that the hotel is pet friendly. However, there were a lot of sketch individuals hanging around the property. I would not leave anything of value in the car or walk your pets in any unlit area. Stick to the front of the hotel where you are more visible by others.