Extended Stay America - Orange County - Anaheim Convention Center

Malena 

on Expedia

a year ago

Mediocre at best Overall, the room was clean enough. For the price, I wasn't expecting greatness. Towels and bedding were worn, and seemed older. We booked the room for the pool and the kitchenette. When we asked, we were told they don't maintain the pool, so it was closed. Also, there was no coffee maker in the room, as stated in the description. We could request one, but when we asked for cups and utensils they didn't have any available. The 'breakfast' was just some prepackaged muffins and coffee. We stayed for 3 nights a... read more

Luis 

on Expedia

a year ago

Manager would not acknowledge my presence when needing help, she sat there in the office with headphones on. My room was dirty upon entering, pieces of dried dog food all over. Bathroom had a puddles of water from shower dripping nonstop due to being broken. Requested extra towels and never received them. Halls were very filthy, walls in the room had tagging gang mark signs. This facility needs a massive makeover, and management should be changed to have individuals who care about customer service. I wish I can have a refund... read more

Mehran 

on Expedia

a year ago

Horrible front desk attendant Lady at the front desk, the larger set woman was the most mean, unfair and vengeful and spiteful woman we have ever come across for no reason she did not extend our stay. She rudely treated me with bad service at the front desk when I was nothing but generous and nice and kind and calm and patient, she was the worst person I’ve ever interacted with when it came to business or human contact 

brenda 

on Expedia

a year ago

Dirty lobby dirty pillows case 

Laura 

on Expedia

a year ago

Not for me! Beds not to comfortable, bathroom sink was clogged and the motel had a old smell…wasn’t real clean…and the tub, you had to be extra careful not to slip when showing…breakfast is coffee and muffin or breakfast bar…would not recommend or plan a stay there again… 

Ashley 

on Expedia

a year ago

Did not look like the photos at all and was dirty, the floor was dusty, the sheets did not seem washed and there was a weird smell as well. 

Ryan 

on Expedia

a year ago

This place is disgusting. Everything is filthy, our floors were sticky, if you walk around barefoot in your room your feet turn black. The room smelled like mildew and dog urine. No maid service, if you need towels you have to go get them. TV broken, sink stopped up, no shampoo or conditioner. I would not stay here again.