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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unsanitary
Business response:
Dear Hans, We appreciate you sharing your recent experience. We follow rigorous standards regarding the cleanliness of our hotel, and we take your concerns seriously. Therefore, we sincerely apologize for the frustrations caused and assure you that we will follow up on this issue with our housekeeping team. We never intend to leave our guests with such an impression, and we hope to have another opportunity to show the outstanding service and accommodations we usually provide.Sincerely,Hotel Management
Won't stay here again Checked in actual room type I reserved was not available , was going to get upgraded when room assigned was actually occupied. Then ended up getting a downgraded room. Went to park and there was some weird guy full blown working on his vehicle in parking lot where I parked.made me nervous for my own vehicle possibly getting broken into. Then as settling in some kinds kept running up and down the hallway. an then at 5:45am some guy kept yelling through the hallway outside our room. I hardly got any sleep... read more
Business response:
Dear Christopher, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback, and we are sorry your stay was not the pleasant experience you deserve. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Expedia charged 30$ as complementary breakfast but they was nothing .
Business response:
Dear Sai, Thank you for being our guest. We are sorry you were unhappy with the breakfast choices offered. Your comments will be shared with our Brand Leaders to assist them in knowing about the guest choices for future implementation. We hope you will come back to stay with us another time for the seamless stay you deserve. Sincerely,Hotel Management
clean no frill hotel - very expensive for what it was. If you are just looking for a clean bed - it is great.
Business response:
Dear Antonio, thank you for choosing us. We are disappointed that your stay was not a perfect trip. Also, please accept our apologies for not meeting your expectations. Sadly, our accommodations did not provide the value you hoped for, although we make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to do so again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 3.4 star rating with 2,328 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.