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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn’t have the room I purchased ! Room smelled like smoke and dirty.
Business response:
Dear Brian, Thank you for bringing this to our attention. We apologize for the inconvenience and disappointment you experienced with the room not meeting your expectations. Providing a clean and comfortable environment is our priority, and we regret that we fell short during your stay. Your feedback is valuable, and we will address these issues to ensure a better experience for our guests in the future. We hope to have another opportunity to exceed your expectations.Sincerely,Hotel Management
Very bad costumer service and very bad condition building! The door barely worked and inside the room nothing worked properly! Very bad maintenance, but great location thanks to Irvine spectrum
Business response:
Dear Amir, Thank you for your feedback. We apologize for the issues you experienced during your stay, particularly with our customer service and building maintenance. This falls short of our standards, and we're addressing these concerns immediately to ensure improvements are made. Your comments are valuable as we strive to provide a better experience for our guests. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
Staff was great but rooms desperately need remodel and we’re not super clean
Business response:
Dear George, Thank you for your feedback! We're glad to hear that our staff provided great service. However, we apologize for the condition and cleanliness of the rooms. We are committed to improving our facilities and will address these issues promptly. Your comments are important to us as we strive to enhance our guest experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Management
This hotel is falling apart. Do not recommend.
Business response:
Dear Adam, Thank you for your feedback. We're disappointed to hear that your experience did not meet your expectations. Maintaining our property to the highest standards is a priority, and we apologize for any shortcomings you encountered. Please know that we take your comments seriously and are actively working to address any maintenance issues. Your insights are valuable, and we hope for the opportunity to welcome you back and provide a more positive experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,596 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.