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Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
4881 Birch St., Newport Beach, CA, 92660, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Rude Worker
Business response:
William, thank you for choosing to stay at Extended Stay America. We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
I've stayed with this chain of hotels for over two decades on many trips. I general, I like them. However, sometimes they have disappointed. In this case, internet reliability was the biggest annoyance. It frequently would freeze or become very slow. They offer an option to upgrade, but I don't need speed, just a connection that's always available. I had to switch to my phone hotspot a few times. It's nice chain of hotels, so I hope they work a little harder to keep it this way.
Business response:
Richard, thank you for your review of your recent stay and for being a loyal guest of your brand. We regret we let you down this time and are sorry for the issues you encountered with the internet connectivity. Your concerns will be shared with our engineering team for review and action. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
Janet, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Susie, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
No hay limpieza y para abrir la puerta la tarjeta se desactiva mucho
Business response:
Thank you for reviewing your stay. We are sorry for the difficulties you had with the key card and housekeeping service. Keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. We regret if this was not communicated with you earlier and the inconvenience caused. We hope the rest of your stay was ideal, and we encourage you to try us again as we are confiden... read more
The experience was great, the room was big and the A/C worked great! The bed was nice and comfy and tv worked great
Business response:
Rocky, thank you for choosing Extended Stay America. We are pleased to know you enjoyed your stay and our suite! We want your visit with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Staff super super nice and the rooms are great. We definitely coming back here.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Was a nice stay Friendly staff and easy access . Close to airport and etc
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and found our staff friendly and professional. We are also happy our location close to the airport was perfect for your needs. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Overall it was pleasant Would consider staying here again
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,437 reviews.
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.