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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Services
Business response:
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
when checking in was one hour early and was told there was no public restroom ..having driven 6 hours and would soon been staying there it would have been better service if a restroom had been made available but COVID strikes again...I get it...if that is the policy then I am not a fan.
Business response:
Thank you for staying at Extended Stay America. We are pleased to see the rating as it shows you had a pleasant stay, but we are sorry for the issue you mentioned. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Kindness, smiles, assistance at any hour it was so great.
Business response:
We appreciate you selecting Extended Stay America and sharing your review. It was a delight to know you had a comfortable stay and that you were amazed by how well our associates assisted you. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
The room was not as described, i had to go to the front desk to get anything. The bed sizes where smaller.
Business response:
Thank you for evaluating our hotel online. We are sorry for the disappointment you had with your suite and the hotel policy for amenities. We hope your future travels will bring you back to our hotel. Sincerely, Hotel Management
Rooms where not clean ..bathroom was not clean .. Refrigerator what is the dirty thing with starting the cabinets
Business response:
Thank you for sharing your feedback. We apologize for the cleanliness issues you encountered and regret the disappointment it caused. Your comments have been discussed with our housekeeping team to ensure we redouble our efforts towards providing our guests with fresh accommodations. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,501 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.