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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything great except the hallways could have more lights
Business response:
Dear Stephen, at Extended Stay America, we are delighted to know you had a wonderful stay. We strive to provide all our guests with a home-like stay. Additionally, we have also noted your suggestion for more lights. We look forward to welcoming you soon. Sincerely, Hotel Management
Would not stay again On a positive note, the front desk staff was extremely nice. We really appreciated the cold bottled water when we checked in! The beds were comfortable but i would not stay here again. The rooms were not super clean - the fridge handle felt grimy & mirrors were spotted. The hallways were filthy - food remnants & garbage & smelled bad. Everything is very dated & dark. Had to change rooms as the first room had a broken toilet. Thin walls - easy to hear our neighbors normal conversations.
Business response:
Dear Casey, thank you for your feedback. We are sorry to learn your stay was not as you expected; we apologize for any concerns during your stay. We do consistently receive praise for our service and hospitality; however, we will note your comments as we continue to monitor our property's condition and plan for future upgrades and changes. We hope to have a second chance for your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,040 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.