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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ホテルではなくてモーテル ホテルではなくてモーテルですね。 モーテルの中でも綺麗な方かな。 まぁ安心して泊まれるかな。
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Ok The room has smell the bathroom need more cleaning the room need upgrade the whole hotel need updating and upgrading ,
Business response:
Thank you for being our guest. Although you had an overall pleasant visit, we are sorry for the odor issue you encountered in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We appreciate your feedback as it gives us scope for further improvements. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Gave me a room that smelled like bleach at first which I could not stand. Changed to another room that had a strong perfume smell almost like someone just sprayed it. Requested another room. The 3rd room didn’t smell but had an unclean undertone. Meaning that every surface had a film on slime on top it. It was not relaxing at all and frankly cannot recommend this place. I must say that this had been one of the worst experiences from just sanitary standpoint. I would not expect to find this in Orange County. I highly recommen... read more
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely regret that your stay did not provide the comfort and cleanliness you expected. It is especially concerning to hear that multiple accommodations failed to meet acceptable standards and created an unpleasant overall experience. Your comments regarding the condition and preparation of the guestrooms have been taken seriously and will be shared with the appropriate teams for immediate improvement. We understand how disappointing this must have been, particularly whil... read more
Room was not properly clean. Found several hair in the bathroom. Sink was clogged. Breakfast is a joke. Only coffee and granola bars. Once the coffee runs out, you have no more.
Business response:
Dear Guest, We would like to extend our sincere apologies for the cleanliness concerns you encountered. This incident does not align with the high standards we set for ourselves, and we are genuinely sorry that this was your experience. Please know that we are fully committed to ensuring that our guests arrive in a room that is perfectly ready to host them. Additionally, we regret the disappointment with the Grab & Go breakfast. We will review your comments as we always aim towards total guest satisfaction. Thank you once ag... read more
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,236 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.