Extended Stay America - Orange County - Katella Ave.

Kenneth 

on Expedia

4 years ago

Squeaky bed Very run down hotel. We were given a full-size bed for two people. I didn't even know hotels still had those. The bed was very small and uncomfortable. It squeaked every time you moved or breathed. When we arrived back at the hotel after dinner, the police were escorting a man BACK IN TO the hotel while handcuffed! 

Anonymous 

on Expedia

4 years ago

Horrible customer service. I did not end up staying there. The hotel was sold out. I need a refund. 

Anonymous 

on Expedia

4 years ago

We rented 2 rooms for our trip. The first room smelled like smoke, the front desk rep changed it to another room, that room had not been cleaned from the previous customers, we contacted the front desk, they quickly resolved the situation. The second was not as bad, the shower did not appear to have been cleaned properly, we cleaned it our selves. Furniture in this room was dated and in bad shape. Very disappointed with this property. 

Anonymous 

on Expedia

4 years ago

Although the kitchen was a nice touch,the price of the room was little high and the Bed was too small and squeaky sounding. 

Fahed 

on Expedia

4 years ago

Not the best for the money.