Extended Stay America - Orange County - Katella Ave.

Matthew 

on Expedia

4 years ago

It was the worst experience i have ever had...was trying rekindle with an old flame and got nothing but complaint after complaint from a neighboring guest 

Kevin 

on Expedia

4 years ago

Dogs barked all through the night Dog’s barking all during the night, needed to get some sleep after my stay 

Mary-Margaret 

on Expedia

4 years ago

Anywhere Else The room wasn’t that great. I was not expecting the best but what I did expect was for the television and the remote to work. The worst part though was the shower didn’t get hot and leaked all night. The price was not worth it. 

Martin 

on Expedia

4 years ago

Retaliation by Manager - Racist white woman The Manager an older white lady with glasses accused me of being rude to one of her employees who was rude to me a month ago when I stayed. I asked a question about check out since I was in a different city I asked about staying another night . She became very rude and treated me as if I was stupid, I said I would report it to their corporate office . This manager decided to tell me I was wrong and rude . On Friday 10-16-20 she cancelled my reservation to stay another night. I neve... read more

Anonymous 

on Expedia

4 years ago

I wouldn’t if I were you. Stripped down, bare bones, worn out accommodations. Nothing more. No coffee maker. No breakfast (due to COVID). No ice in the whole place! Nothing to make ice even in the freezer. Went to the front desk to ask for an ice bucket and the guy says “we don’t have ice here.” What !?! None of the dishes or glassware were provided - cupboards were completely empty! Went down to the desk to ask for glasses for our wine and front desk hands us plastic water cups. Room had one tiny bar of soap, one tiny bottl... read more

Anonymous 

on Expedia

4 years ago

We asked for clean towels around 11:00am and there was nothing washed till after midnight. At that point we had to walk down and get them ourselves because they wouldn't deliver them. We were there for funeral arrangements because our brother passed away. Our other brother arrived to get us that morning and brought his electric bike up so it wouldn't be stolen out of his truck. We at that point decided we needed another day or two to finalize everything needed, which is alot considering it was a sudden death, something none ... read more

Ronald 

on Expedia

5 years ago

Whole floor smelled of trash trash room was overflowing