Extended Stay America - Orange County - Katella Ave.

Anonymous 

on Expedia

5 years ago

What I didn’t like was the fact that it smell really bad inside the room. The hotel hallways also smelled 

Anonymous 

on Expedia

5 years ago

We were required to have an ID on file from everyone in the room just have a cup in the room. There no plates, cups, utensils available to you otherwise. There was blood on the comforter, the desk chair had several stains that looked recently attained. We complained about the room and we received a discount and offered a different room. Nervously we checked everything. We found more dark red splatter on the bathroom door and around the wall into the living room area. So we requested a refund and went somewhere else. 

Anonymous 

on Expedia

5 years ago

This hotel smelled like smoke, no complimentary breakfast, staff asked ID for occupant, not very friendly. Would not recommending staying here, you can find a hotel much better than this at the same price! 

Anonymous 

on Expedia

5 years ago

Very dirty and lots of people live there full time and hallways smelled like cigarettes. 

Karen 

on Expedia

5 years ago

This Place was terrible! The hotel room itself was dated and empty of anything that wasn't screwed to the wall. There were no toiletries, the minimum towels, etc. The toilet paper was cheap and although there was a kitchenette, there was no coffee maker and all of the drawers were 100% empty. We were told that we could request items, but it was a joke. The amenities were lacking to say the least. Also, no ice machine in the building or made in the freezers in the rooms? Also, we returned from a company party (the reason we s... read more

Anonymous 

on Expedia

5 years ago

breakfast was poo, no room service and had to go get my own towel, paper and more. 

Griffin 

on Expedia

5 years ago

Bad experience it was by far the worst hotel stay we have ever had on a family trip. The room was not completely gross, but it was dated, the bed was not comfortable and the overall feel of the hotel was run down and "cheap." it was kind of spooky checking in the hotel that evening. the guest room we were given was in a bad location, it was noisy from every direction outside you hear people, then clearly you could hear the guests in the bordering rooms. the other guests were yelling at their child late at night and swearing ... read more

MYSTY 

on Expedia

6 years ago

Never again with this chain The free "breakfast" consisted of coffee, granola bars, packaged muffins and instant oatmeal. Kitchen and appliances in room need to be updated. No gym. No pool. 

Anonymous 

on Expedia

6 years ago

My room was real dirty. There were hairs all over thr sink. Room was filthy. They moved me toa second room and ther3 was a condom wrapper by the bed. Real gross and unsatisfied. .