Extended Stay America - Orlando - Convention Center - Universal Blvd

Barry 

on Expedia

4 years ago

Don't go Two words horrible sray 

Anonymous 

on Expedia

4 years ago

Horrible Josie at the front desk was rude. She harassed family members for not wearing masks. She only let my wife check in and then requested ID from everyone in our party. They kept telling us our room was not paid for when I had a receipt that clearly stated it was. Room smelled. The whole place reeked of cigarette and marijuana smoke in this “non-smoking” hotel. No blanket or pillow for the pull out couch. The supplied pillows were horrible. No coffee in rooms. The “grab and go” breakfast consisted of a granola bar. Only... read more

Anonymous 

on Expedia

4 years ago

No rooms available. They were overbooked. Tried calling Expedia and was told to leave a call back number and they would call me back in one hour. It was 2 hours (1 am) when representative called me. I was left on hold for 38 minutes and the phone went dead. I looked at my credit card and was charged for the hotel stay. I have NOT been able to get this resolved as of yet. 

Anonymous 

on Expedia

4 years ago

Worst ever-no proper air condition,not clean 

Anonymous 

on Expedia

4 years ago

There were ants in the kitchen in our room and dog poop in the hallway on the third floor. Vending machines wouldn’t work. It was close to all the parks but I wouldn’t pay to stay here again. 

Diamond 

on Expedia

4 years ago

The hotel had a foul odor, I encountered 2 rude front desk agent who wouldn’t give me towels. Overall I would never stay there again 

Anonymous 

on Expedia

4 years ago

This hotel was in terrible conditions. The was trash all over the back entrance and stairwell. Someone spilled food and the hallway and it was there for two days. Called front office and no answer. It was a horrible stay.