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Extended Stay America - Orlando Theme Parks - Major Blvd.
- Hotels
- Orlando, FL
About this business
Location details
5620 Major Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Is not even looked like what it’s says on the website. Or even close yo what it’s says. Microwave is not working in the room, toilet keeps running throughout my stay, no hair dryer. And many to mention.
Business response:
Jay, thank you for the candid review. We regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We hope you will consider this as an isolated incident and allow us the opportunity to welcome you back. Sincerely, Hotel Management
Never again Burn and dirty carpet. A lot of smoking smell. No ice machine. Dirty place
Business response:
Angel, thank you for taking the time to review our hotel. We regret not meeting your expectations and apologize for the cleanliness issues you experienced. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also want to share with you that we are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We hope to have the opportunity to make your next stay ... read more
They charged me a pet fee. It was not listed on the booking site. There was no glasses, plates etc at an extended stay The bes was terrible and the blanket wasn’t even big enough for the bed. I was the worst except I have had at a hotel. I am really glad I was only here one night Also the “breakfast “ was muffins 🙁😫and nowhere to sit to eat it 😠
Business response:
Michele, thank you for posting a review of your stay. We regret the disappointment you had during your time with us and that our pet fees came as a surprise to you. Please know, this information is available on our website, and we will also address this with our front desk to ensure they are communicating this more clearly going forward. We will also share your comments regarding the beds and bedding with the appropriate individuals and take the necessary actions to elevate the comfort of our accommodations. Moreover, we wil... read more
I left!! Checked out after opening room door!
Business response:
Jeff, thank you for taking the time to post your review. We apologize for the issues you experienced with your suite, and you could not stay. We value your feedback and will continue to work diligently to ensure that we are more consistent in our service delivery. We hope you will consider revisiting us as we would welcome the opportunity to regain your confidence in our hotel. Sincerely, Hotel Management
Horrible Experience Worst experience I have ever had from all the hotels I have ever stayed in, I had checked in the hotel and right away there was a horrible smell as if it is unclean and not taken care off, i thought it was ok so I went to park on the side of the building where my room is located and right away I felt unsafe as 2 shady adult men where staring at me and my family member the whole time we were parking, after I took my bags and started making my way to the room there was a musty strong smell again throughout ... read more
Business response:
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
Dirty towels rooms are old. I want my money back
Business response:
Jorge, thank you for sharing your feedback. We are sorry for not meeting your expectations during your stay at our hotel. We truly regret the inconvenience you had and have taken note of your concerns. We hope you will give us another chance in the near future so that we can provide you with the stay you deserve. Sincerely, Hotel Management
This is a below average hotel. Older and dated and worn out. Staff is non-chalant although one or two were sort of cordial. It advertises breakfast but getting coffee cups was a challenge, and as far as food only granola bars and packaged small muffins. No family should ever stay here.
Business response:
Robert, thank you for staying at our hotel and for sharing your comments. It is disappointing to see such comments, as this is far from the experience that we want our guests to have. Your feedback is very important to us, and we are truly sorry you were unable to enjoy your stay. We hope we will have another occasion to exceed your expectations and to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Major Blvd.
How is Extended Stay America - Orlando Theme Parks - Major Blvd. rated?
Extended Stay America - Orlando Theme Parks - Major Blvd. has a 3.3 star rating with 3,211 reviews.
When is Extended Stay America - Orlando Theme Parks - Major Blvd. open?
Extended Stay America - Orlando Theme Parks - Major Blvd. is open now. It will close tomorrow at 12:00 a.m.