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Extended Stay America - Orlando Theme Parks - Major Blvd.
- Hotels
- Orlando, FL
About this business
Location details
5620 Major Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really bad mgmt , no full kitchen and nothing in breakfast served as they advertised , worst extended stay , never going back .
Business response:
We are very disappointed that we did not meet your expectations during your visit. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing these details, and we are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve. Sincerely, Hotel Management
This place is a scam. They advertise they have breakfast included however it’s false. They only have peanut butter bars and coffee. Although we had a kitchen in the room there were alsolutely no utensils to be able to actually use the kitchen. Stayed for 3 days but there was no one around to provide towels and cups or even make the bed. Overall it was a very disappointing experience.
Business response:
Cristina, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
I felt like I was in the hood people outside siting in they car waiting for someone to pull up hallway walking to the room was stink tub was dirty carpet was tile floor had dirt in the cracks of the floor I just wish I could get a full refund as soon as I got hole and took a long shower and a bath ugh
Business response:
Shaylin, please accept our apologies for the issues you experienced during your stay at our hotel. We take great pride in the service, cleanliness, and maintenance of our hotel, and we are sorry for not meeting your expectations. We have shared your concerns with our housekeeping and maintenance team to make sure no future guest encounters the same. Thank you for your feedback, and we hope to have another opportunity to make your next visit a much better one. Sincerely, Hotel Management
They don’t provide breakfast, they always asked how many people are at the room,
Business response:
Thank you for your feedback. Please accept our apologies for not meeting your expectations in regards to our grab-and-go breakfast and also for the inconvenience you had due to service issues. We have shared your feedback with the appropriate individuals for better improvements in our service delivery. It was good to have you here, and we hope to see you again soon. Sincerely, Hotel Management
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Hotel looks nice outside but inside is dirty and smell. The elevator broke on the second day we were there and there’s were no breakfast at 7 am. The staffs were super friendly and helpful though.
Business response:
Please accept our apologies for the odor issues and the elevator breakdown during your stay with us. We truly regret the inconvenience you had while here. We have shared your concerns with our housekeeping and maintenance team to ensure this does not happen again. We have also shared your comment regarding our breakfast team with our brand leaders for any future changes to our selection. We hope to have another opportunity to make your next a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Major Blvd.
How is Extended Stay America - Orlando Theme Parks - Major Blvd. rated?
Extended Stay America - Orlando Theme Parks - Major Blvd. has a 3.3 star rating with 3,211 reviews.
When is Extended Stay America - Orlando Theme Parks - Major Blvd. open?
Extended Stay America - Orlando Theme Parks - Major Blvd. is open now. It will close tomorrow at 12:00 a.m.