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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible In waited at the front desk for minutes before anyone came out to help. The room smelled poorly and was dirty. Amenities were not cleaned and the so called "breakfast" was not available as stated.
Less than desired.... The beds and pillows were very comfortable. The bathroom was not what I would consider "clean". The mirror was streaked and had old toothpaste/shaving cream stains on the mirror, the counter and faucet were clean either. There were water spots around the toilet, was it leaking or water from shower either way, not clean looking. The bathroom door needs to be washed down also! The shower water backed up, need to clean the drain.... I was very surprised after I showered, there was not a hair dryer and I ha... read more
Won't return Leaves a lot to be desired. Room condition and cleanliness subpar for the price. Woke up 3 times to people in room across the hall loud and fighting during middle of night. I would definitely not return here.
Smoke alarms were tested at 1 in the morning could not sleep
No amenities I've not stayed in a hotel with such poor amenities. Things you would find in any other hotel had to be special requested. No coffee maker. No hairdryer. No soap & shampoo. The "free breakfast" consisted of coffee, prepackaged muffins & granola bars, and packaged oatmeal at the entrance to the hotel. No place to sit. No bowls for the oatmeal, just the coffee cups. We checked in at 9pm. I am pretty sure we woke the desk attendant. She seemed so put out I almost sarcastically said, "Sorry are staying with you is... read more
Business response:
Thank you for taking the time to tell us about your experience. We apologize that you feel we did not have adequate amenities. Thanks to your comments, we will be working with our front desk agents to make sure everyone feels welcome to our hotel. Your satisfaction is very important to us and we appreciate all of your feedback. Next time you stay with us, please note that we do have coffee makers, hairdryers, soap, and shampoo. We also have everything you could possibly need to use in our fully-equipped kitchens. We do hope ... read more
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know that the housekeeping schedule and the grab-and-go breakfast were an inconvenience. We are sorry for this issue. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Urine
Business response:
Thank you for the feedback about your stay at our hotel. The situation you described regarding the smell is truly regrettable. We are very sorry for your experience. I met with the staff, and we will strive to ensure that this smell is not repeated. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Beds are very "squeaky" and uncomfortable. Pillows were hard. They will not make your bed or bring you towels unless you ask. I would not recommend.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the issues with your bed. To make sure this doesn't happen again, I will make sure we look into new mattresses and pillows. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,688 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.