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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Matthew, thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon. Sincerely, Hotel Management
Business response:
Dear Jolyn, on behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
To many kids running the hallways
Business response:
Lyle, thank you for evaluating your stay at our hotel. We sincerely apologize for the noise disturbance you encountered because of the nearby guests. We have made a note of your concerns, and we will make sure we are well poised to serve you better in the future. Thank you again for your review, and we hope you will give us another opportunity to make it up to you. Sincerely, Hotel Management
I was very upset the hotel was dirty and little light. The people was smoking and the neighbors were ghetto and screaming and arguing . Call the front desk and told me it’s nothing that they could do because the manager does not come back until Monday. Never will see my face again it’s was a nightmare’ I tried to go another hotel but they was all sold out,
Business response:
We appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the neighboring guests. We are a non-smoking hotel, but we do have violators of this rule on rare occasions. We appreciate you bringing this to our attention so we can address it right away. Moreover, we are sorry that our front desk associates could not solve the issues to your satisfaction. We are grateful for your patience, and we hope you will make the same choice the next time you visit the area for the flawles... read more
Staff are rude Lobby is empty unwelcoming and dirty The room smells bad as well as the pillows For the price… I will never stay there again.
Business response:
Jeanne, thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that,we sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a ... read more
Will not stay at that location again. I almost wanted to leave and find another motel. It was late and we had an early fly the next morning. Not the worse but one of the worse.
Business response:
Maurice, thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management
My bank card was compromised within 15 mins of swiping for deposit. Front desk could careless.
Business response:
Mayra, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Worst place to ever stay. They have whole families living in there. So they treat all new guest like sh^t!!!!!!
Business response:
Richard, thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback, and we are sorry your stay was not the pleasant experience you deserve. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 2.7 star rating with 2,596 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.