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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bathroom was off the hinges. The room door didn't shut unless you pushed/pulled it hard. If not paying attention, you could be robbed because the door was ajar. I had my 1 year old child in the room and there was no heat. I went to front desk to ask for maintenance and supervisor. No one was available. Asked for the supervisor to be called. To no avail. Desk clerk would not put her on the phone. Nor were there any more rooms avail. After 15 minutes back in room, police came to tell me I had to vacate the premises. All be... read more
Business response:
Dear T, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately.Sincerely,Hotel Management
The service in terrible and I don't like it.
Business response:
Dear Julia, Thank you for taking the time to share your comments. Our goal is to provide excellent service; therefore, we apologize that this was not your experience. Your concerns have been shared with our team, and we will follow up to determine how we can enhance our service to our guests. We hope you will allow us to show you the hospitality you deserve the next time you are in Philadelphia.Sincerely,Hotel Management
Unkempt and still looks unclean
Business response:
Dear Mariel, Thank you for the honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered and for any oversights in preparing your room. We are dedicated to providing every guest with a fresh, clean suite; therefore, we are disappointed this was not your experience. We will certainly address this with our team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve. Sincerely,Hotel Management
I was disappointed
Business response:
Dear Julia, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your review. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Sincerely,Hotel Management
Bed bugs and shady clientel. Literally retrieved a bed bug carcass and delivered it to the front desk .
Business response:
Dear Keith, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately. We hope to welcome you back and provide you with the flawless experience you deserve.Sincerely,Hotel Management
The amenities are old, outdated and a huge smoke odor pervades the air. Furnitures are dirty and doesn’t look tidy.
Business response:
Dear Babatunde, Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please be assured that we will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will ... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.