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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff and manager were nice. We had to give a $100 deposit ( which was given back ) also had to sign a waiver that we would not smoke or have party in the room. The room had an odor and there were towels and sheets in the hallway with a pile right next to my door. I did not feel safe there in the first 10 minutes of checking in. Would not stay in this hotel again and feel you should remove this hotel from your sute
Business response:
Dear Gretchen, Thank you for reviewing your experience; we love that you could join us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Please know our front desk is staffed around the clock and is happy to assist you while you are here. We appreciate your business and hope to have you as our guest again soon.Sincerely,Hotel Management
A series of horrors…. avoid avoid avoid
Business response:
Dear Jeffrey, We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
Take this property out of your system it was disgusting
Business response:
Dear Jennifer, We are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
Dirty
Business response:
Dear Theresa, Thank you for being our guest. We are sorry for the inconvenience caused by the cleanliness concerns, which impacted your time with us. Our front desk team is always available to ensure they resolve your every problem and make your time happy and comfortable. We have discussed your comments with our team to review and take action. Please return for a seamless experience whenever you are in the area again. Sincerely,Hotel Management
Never let someone stay here
Business response:
Dear Paul, Thank you for your review and for choosing to stay at our hotel. We are dedicated to providing every guest with a fresh, clean suite and the best hospitality. Therefore, we apologize this was not your experience. We will certainly address this with our team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve.Sincerely,Hotel Management
The hotel was stinky by all the hallways. Smells bad and some of the tv don’t work. Bad customer service honestly.
Business response:
Dear Amadou, Thank you for the honest comments about your stay with us, and we sincerely apologize for your disappointment with the housekeeping and maintenance issues you encountered and that our staff is not delivering services as expected. We are dedicated to providing every guest with a fresh, clean suite and great hospitality; therefore, we are disappointed this was not your experience. We will certainly address this with our respective team, and we hope you will give us another opportunity to show you the flawless, out... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2.1 star rating with 3,017 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.